--- title: Getting Started | Help Center description: Getting Started --- [Skip to content](https://support.worldly.io/getting-started#main-content) [Submit a request](https://support.worldly.io/kb-tickets/new) [![Worldly logo](https://support.worldly.io/hs-fs/hubfs/Worldly%20Media%20Kit/Worldly%20Logos/Worldly_LogoTM_Red.png?width=250&height=61&name=Worldly_LogoTM_Red.png)](https://support.worldly.io/) Open main navigation Close main navigation - [Submit a request](https://support.worldly.io/kb-tickets/new) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.worldly.io/) 2. [Getting Started](https://support.worldly.io/getting-started) # Getting Started ## Account Management - [How to Log In and Password Management](https://support.worldly.io/hc/en-us/articles/16908498532891-how-to-log-in-and-password-management) - [Account Registration](https://support.worldly.io/hc/en-us/articles/19418657651611-account-registration) - [User Roles and Permissions](https://support.worldly.io/hc/en-us/articles/36277463834267-user-roles-and-permissions) - [How to Manage Email Preferences: Opt In or Opt Out](https://support.worldly.io/hc/en-us/articles/40858159379355-how-to-opt-out-of-emails) - [How to Update Facility Addresses, Email Addresses, and Account Names](https://support.worldly.io/hc/en-us/articles/20341091073691-how-to-update-facility-addresses-email-addresses-and-account-names) - [How to Add New Account to an Existing Profile](https://support.worldly.io/hc/en-us/articles/20185065607963-how-to-add-new-account-to-an-existing-profile) - [How to Access the Learning Center From the Worldly Platform](https://support.worldly.io/hc/en-us/articles/40940729946779-how-to-access-the-learning-center-from-the-platform) - [Data Retention Frequently Asked Questions (FAQ)](https://support.worldly.io/hc/en-us/articles/32848214213275-data-retention-frequently-asked-questions-faq) - [Higg Index Communications Guidelines](https://support.worldly.io/hc/en-us/articles/39597803829659-higg-index-communications-guidelines) - [Troubleshooting Guide: Unable to Log In](https://support.worldly.io/hc/en-us/articles/19362233055643-troubleshooting-guide-unable-to-log-in) - [How to Select Your Preferred Language in the Platform](https://support.worldly.io/hc/en-us/articles/19937190666395-how-to-select-your-preferred-language-in-the-platform) - [Modules](https://support.worldly.io/hc/en-us/articles/20341300610075-modules) See less ▼ ## Subscriptions - [Subscriptions Overview](https://support.worldly.io/hc/en-us/articles/20151184405787-subscriptions-overview) - [How to Upgrade My Worldly Subscription](https://support.worldly.io/hc/en-us/articles/40897212946459-how-to-upgrade-a-worldly-subscription) - [Brand Subscription Frequently Asked Questions (FAQ)](https://support.worldly.io/hc/en-us/articles/34202931623195-brand-subscription-frequently-asked-questions-faq) - [Facility Subscription Frequently Asked Questions (FAQ)](https://support.worldly.io/hc/en-us/articles/34057181496219-facility-subscription-frequently-asked-questions-faq) - [Platform Subscriptions](https://support.worldly.io/hc/en-us/articles/21455459654427-platform-subscriptions) - [Facility Subscription Plans 2025](https://support.worldly.io/hc/en-us/articles/21455302902555-facility-subscription-plans) - [Product Tools Annual Subscription](https://support.worldly.io/hc/en-us/articles/21455524420123-product-tools-annual-subscription) - [How to Purchase FEM and FSLM](https://support.worldly.io/hc/en-us/articles/37770466181659-how-to-purchase-fem-and-fslm) - [Brand and Retail Tools (BRM) Annual Subscription](https://support.worldly.io/brand-and-retail-tools-brm-annual-subscription) See less ▼ ## Payments - [Payment, Invoice, and Bank Information Frequently Asked Questions (FAQ)](https://support.worldly.io/hc/en-us/articles/33967878384539-payment-invoice-and-bank-information-frequently-asked-questions-faq) - [Wire Transfer Payment Process](https://support.worldly.io/hc/en-us/articles/19334263340059-wire-transfer-payment-process) - [What to Do After Paying a Wire Transfer Invoice on Worldly](https://support.worldly.io/hc/en-us/articles/19360321930011-what-to-do-after-paying-a-wire-transfer-invoice-on-worldly) - [Payment Methods and Terms of Use](https://support.worldly.io/hc/en-us/articles/33968071000859-payment-methods-and-terms-of-use) - [Worldly Holdings Documents and Forms](https://support.worldly.io/hc/en-us/articles/27527193769115-worldly-holdings-documents-and-forms) - [Worldly Exchange Policy](https://support.worldly.io/worldly-exchange-policy) See less ▼ ## Training and E-Learning - [How Do I Access My Completed Course Certificates?](https://support.worldly.io/how-to-access-your-course-completion-certificates) - [How to Enroll in E-Learning Courses](https://support.worldly.io/how-to-enroll-in-an-e-learning-course) - [How Do I Access Worldly's E-Learning Platform?](https://support.worldly.io/how-to-access-worldlys-e-learning-platform) - [How Do I Subscribe to Upcoming Events?](https://support.worldly.io/hc/en-us/articles/20528208590747-how-can-we-subscribe-to-the-mailing-list-of-the-upcoming-events) - [How to Access E-Learning Courses With Enrollment Keys](https://support.worldly.io/hc/en-us/articles/21290053498779-how-to-access-an-e-learning-course-with-an-enrollment-key) - [How Do I Change the Name in The E-Learning Platform or on a Certificate of Completion?](https://support.worldly.io/hc/en-us/articles/31465114168347-how-do-i-change-the-name-in-the-e-learning-platform-or-on-a-certificate-of-completion) - [How to Access Your Completed Course Certificates](https://support.worldly.io/hc/en-us/articles/22145618396187-how-to-access-your-course-completion-certificates) - [How to Enroll In E-Learning Courses](https://support.worldly.io/hc/en-us/articles/22146039847963-how-to-enroll-in-an-e-learning-course) - [How to Access Worldly's E-Learning Platform](https://support.worldly.io/hc/en-us/articles/21289467977755-how-to-access-worldly-s-e-learning-platform) - [Worldly Platform Experts Program Frequently Asked Questions (FAQ)](https://support.worldly.io/hc/en-us/articles/49703132902939-worldly-platform-experts-program-frequently-asked-questions-faq) - [Higg Training Resources Frequently Asked Questions (FAQ)](https://support.worldly.io/hc/en-us/articles/34055071788059-higg-training-resources-frequently-asked-questions-faq) - [E-Learning Course List](https://support.worldly.io/hc/en-us/articles/24106119384347-e-learning-course-list) - [Worldly Facility Environmental Toolkit](https://support.worldly.io/hc/en-us/articles/44696884300955-worldly-facility-environmental-toolkit) See less ▼ ## Platform Support and Guidelines - [Using Tags in Worldly](https://support.worldly.io/using-tags-in-worldly) - [Why Are My Users Unable to Access HowToHigg Websites?](https://support.worldly.io/hc/en-us/articles/20768614588443-users-are-unable-to-access-howtohigg-websites) - [How Do I Translate the Platform?](https://support.worldly.io/hc/en-us/articles/36277787541019-how-do-i-translate-the-platform) - [How to Download FEM and FSLM Certificates](https://support.worldly.io/hc/en-us/articles/37086141917979-how-to-download-fem-and-fslm-certificates) - [How Can I Access the Worldly Platform From Mainland China?](https://support.worldly.io/hc/en-us/articles/36278003322907-how-do-i-access-the-worldly-platform-from-mainland-china) - [Whitelist Worldly.io Email Domain](https://support.worldly.io/hc/en-us/articles/19745959927195-whitelist-worldly-io-email-domain) - [Worldly / Higg Index Logo Guidelines](https://support.worldly.io/hc/en-us/articles/20799615192475-worldly-higg-index-logo-guidelines) - [ESG Reporting Overview](https://support.worldly.io/hc/en-us/articles/34206614515995-esg-reporting-overview) See less ▼ - [Getting Started](https://support.worldly.io/getting-started#main-content) - [Account Management](https://support.worldly.io/getting-started#account-management) - [Subscriptions](https://support.worldly.io/getting-started#subscriptions) - [Payments](https://support.worldly.io/getting-started#payments) - [Training and E-Learning](https://support.worldly.io/getting-started#training-and-e-learning) - [Platform Support and Guidelines](https://support.worldly.io/getting-started#platform-support-and-guidelines) - [Insights](https://support.worldly.io/insights#main-content) - [Insights Hub](https://support.worldly.io/insights#insights-hub) - [Worldly Axion](https://support.worldly.io/insights#worldly-axion) - [FEM and Insight Hub Analytics](https://support.worldly.io/insights#fem-and-insight-hub-analytics) - [Social Baseline Insights Hub](https://support.worldly.io/insights#social-baseline-insights-hub) - [Health and Safety](https://support.worldly.io/insights#health-and-safety) - [Recruitment and Hiring](https://support.worldly.io/insights#recruitment-and-hiring) - [Termination](https://support.worldly.io/insights#termination) - [Wages and Benefits](https://support.worldly.io/insights#wages-and-benefits) - [Worker Involvement](https://support.worldly.io/insights#worker-involvement) - [Worker Treatment](https://support.worldly.io/insights#worker-treatment) - [Working Hours](https://support.worldly.io/insights#working-hours) - [Supplier Management](https://support.worldly.io/supplier-management#main-content) - [Worldly Collaboration Suite](https://support.worldly.io/supplier-management#worldly-collaboration-suite) - [Assessments](https://support.worldly.io/assessments#main-content) - [Higg Facility Environmental Module (FEM)](https://support.worldly.io/assessments#higg-facility-environmental-module-fem) - [Facility Social & Labor Module (FSLM)](https://support.worldly.io/assessments#facility-social-labor-module-fslm) - [Higg FEM Assessment FAQ](https://support.worldly.io/assessments#higg-fem-assessment-faq) - [Brand and Retail Module (BRM)](https://support.worldly.io/assessments#brand-and-retail-module-brm) - [General](https://support.worldly.io/assessments#general) - [FDM to Higg FEM Data Import](https://support.worldly.io/assessments#fdm-to-higg-fem-data-import) - [FEM 2025 - Energy & GHG](https://support.worldly.io/assessments#fem-2025-energy-ghg) - [Facility Data Manager (FDM)](https://support.worldly.io/facility-data-manager-fdm#main-content) - [Getting Started](https://support.worldly.io/facility-data-manager-fdm#getting-started) - [Calculations](https://support.worldly.io/facility-data-manager-fdm#calculations) - [FDM Question by Question Guidance](https://support.worldly.io/facility-data-manager-fdm#fdm-question-by-question-guidance) - [Site Information](https://support.worldly.io/facility-data-manager-fdm#site-information) - [Energy](https://support.worldly.io/facility-data-manager-fdm#energy) - [Water](https://support.worldly.io/facility-data-manager-fdm#water) - [Wastewater](https://support.worldly.io/facility-data-manager-fdm#wastewater) - [Waste](https://support.worldly.io/facility-data-manager-fdm#waste) - [Air Emissions](https://support.worldly.io/facility-data-manager-fdm#air-emissions) - [Chemicals](https://support.worldly.io/facility-data-manager-fdm#chemicals) - [Products](https://support.worldly.io/products#main-content) - [Product Impact Calculator](https://support.worldly.io/products#product-impact-calculator) - [Higg PM and Higg MSI](https://support.worldly.io/products#higg-pm-and-higg-msi) - [Compliance Management](https://support.worldly.io/compliance-management#main-content) - [Overview](https://support.worldly.io/compliance-management#overview) - [Supply Chain](https://support.worldly.io/compliance-management#supply-chain) - [Assessments](https://support.worldly.io/compliance-management#assessments) - [Calendar](https://support.worldly.io/compliance-management#calendar) - [Reports](https://support.worldly.io/compliance-management#reports) - [Documents Manager](https://support.worldly.io/compliance-management#documents-manager) - [Administration](https://support.worldly.io/compliance-management#administration) - [Configurators](https://support.worldly.io/compliance-management#configurators) - [Mailbox](https://support.worldly.io/compliance-management#mailbox) - [Custom Assessment FFC Subscription General FAQ](https://support.worldly.io/compliance-management#custom-assessment-ffc-subscription-general-faq) - [The BHive](https://support.worldly.io/the-bhive#main-content) - [Getting Started](https://support.worldly.io/the-bhive#getting-started) - [Account Set Up](https://support.worldly.io/the-bhive#account-set-up) - [Uploading Data](https://support.worldly.io/the-bhive#uploading-data) - [Create the ZDHC Performance InCheck Report](https://support.worldly.io/the-bhive#create-the-zdhc-performance-incheck-report) - [Compliance Improvement](https://support.worldly.io/the-bhive#compliance-improvement) - [Sustainability](https://support.worldly.io/sustainability#main-content) - [Sustainability](https://support.worldly.io/sustainability#sustainability) - [Videos](https://support.worldly.io/videos#main-content) - [Accounts & Subscriptions Videos](https://support.worldly.io/videos#accounts-subscriptions-videos) - [Higg FEM Videos](https://support.worldly.io/videos#higg-fem-videos) - [Higg FEM Webinars](https://support.worldly.io/videos#higg-fem-webinars) - [FDM Videos](https://support.worldly.io/videos#fdm-videos) - [Insights Hub Videos](https://support.worldly.io/videos#insights-hub-videos) - [Axion Videos](https://support.worldly.io/videos#axion-videos) - [WCS Videos](https://support.worldly.io/videos#wcs-videos) - [Miscellaneous Videos](https://support.worldly.io/videos#miscellaneous-videos) - [Product Release Notes](https://support.worldly.io/product-release-notes#main-content) - [Product Release Notes](https://support.worldly.io/product-release-notes#product-release-notes) - [Help Resources](https://support.worldly.io/help-resources#main-content) - [Partnerships](https://support.worldly.io/help-resources#partnerships) - [Verification](https://support.worldly.io/help-resources#verification) - [Worldly and The Change Climate Project: User Guidance](https://support.worldly.io/help-resources#worldly-and-the-change-climate-project-user-guidance) - [API Integrations](https://support.worldly.io/help-resources#api-integrations) [![Worldly logo](https://support.worldly.io/hs-fs/hubfs/Worldly%20Media%20Kit/Worldly%20Logos/Worldly_LogoTM_Red.png?width=120&height=30&name=Worldly_LogoTM_Red.png "Worldly logo")](https://www.worldly.io) © 2026 Worldly. 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