If you're having trouble logging in to the Worldly website, follow these troubleshooting steps to resolve the issue:
- Verify the Website: Ensure that you are accessing the correct website by using this URL: https://app.worldly.io/
- Check Your Internet Connection: Sometimes login issues can occur due to a poor internet connection. Please check your internet connection speed to ensure it's stable.
- Use a Supported Browser: Use an updated web browser such as Chrome, Safari, Firefox, New Edge, or Internet Explorer version 11 and above.
- Clear Browser Data: When clearing browser data, make sure to exit all tabs/windows. Open a fresh tab/window, go to settings, and clear your browser's history, cache, and cookies. Sometimes, these elements can interfere with the login process. After clearing your browser data, try to log in again.
- Refresh the Portal: If the portal doesn't load properly, try refreshing the page. After refreshing, you should be directed to the login page.
- Adjust Browser Settings: In some cases, your browser settings may be blocking the login. Check your browser settings to ensure that third-party cookies are allowed.
- Access this setting by going to Site Settings under Privacy & Security.
- Select "View all cookies and site data."
- Click on Safari in the taskbar and select "Preferences."
- Go to the "Privacy" panel.
- Set "Block cookies and other website data" to "Never."
- Close the window.
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