In the Adoption Tool, when setting up a new cadence, you can tick this box to enable email communications. This means that automated emails will be sent out to all facilities included in your cadence-list. Read this article to understand which emails are sent out with what frequency.
When this is enabled, the platform will send scheduled emails to facilities to remind them of key milestones and support them in their progress. These notifications are tailored to the status of the facility's progress on the assessment, or account-status.
- If the facility does not yet have an account on the Worldly platform, and an email address from the facility was added to the upload-list, then the facility receives a notification email to register on the Worldly platform once the cadence has been created.
- If the facility has been added to the cadence but does not yet have the assessment, they receive a recurring reminder email every 14 days with instructions and a quick link to purchase.
- If the facility has not yet started the assessment, the system sends one email at 5 days, one email at 10 days, and then a recurring email every 14 days to remind them to start and offer assistance.
- Starting at 3 weeks from the self-assessment and verification due dates that are set within the cadence settings, the system begins to send reminder emails. It sends one at 21 days, one at 14 days, and one at 7 days from the due date.
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