--- title: My facility does not have a Worldly account and they do not know their FFC ID, how do they purchase a Custom Assessment FFC subscription? description: My facility does not have a Worldly account and they do not know their FFC ID, how do they purchase a Custom Assessment FFC subscription? --- [Skip to content](https://support.worldly.io/hc/en-us/articles/24141198990107-my-facility-does-not-have-a-worldly-account-and-they-do-not-know-their-ffc-id-how-do-they-purchase-a-custom-assessment-ffc-subscription#main-content) English Show submenu for translations [Submit a request](https://support.worldly.io/kb-tickets/new?hsLang=en) [![Worldly logo](https://support.worldly.io/hs-fs/hubfs/Worldly%20Media%20Kit/Worldly%20Logos/Worldly_LogoTM_Red.png?width=250&height=61&name=Worldly_LogoTM_Red.png)](https://www.worldly.io/) Open main navigation Close main navigation - English Show submenu for translations - [Submit a request](https://support.worldly.io/kb-tickets/new) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.worldly.io/?hsLang=en) 2. [Compliance Management](https://support.worldly.io/compliance-management?hsLang=en) 3. [Custom Assessment FFC Subscription General FAQ](https://support.worldly.io/compliance-management?hsLang=en#custom-assessment-ffc-subscription-general-faq) # My facility does not have a Worldly account and they do not know their FFC ID, how do they purchase a Custom Assessment FFC subscription? Facilities that do not have a Worldly account and need to purchase a subscription will receive an email with a custom URL. When the custom URL is clicked on, they are prompted to create an account and their FFC ID will be added to the new Worldly account automatically. It is extremely important that your facilities click on the link provided in the email that is sent to them. If your facility does not think they have received an email or can not locate the email, you may guide them to contact the Worldly support team [here](https://support.worldly.io/hc/en-us/requests/new?ticket_form_id=20904251601179&hsLang=en). You may also reach out to your FFC CS manager on behalf of your facility – please make sure to provide the facilities name and FFC Account ID. For step-by-step instructions on linking accounts to share with your facility please click [here](https://support.worldly.io/hc/en-us/articles/20837462063387-How-to-create-a-new-Worldly-Account-and-Link-to-my-FFC-Account?hsLang=en). [![Worldly logo](https://support.worldly.io/hs-fs/hubfs/Worldly%20Media%20Kit/Worldly%20Logos/Worldly_LogoTM_Red.png?width=120&height=30&name=Worldly_LogoTM_Red.png "Worldly logo")](https://www.worldly.io) © 2026 Worldly. All Rights Reserved [Terms of use](https://worldly.io/terms-of-use/)  |  [DPA](https://worldly.io/data-privacy-addendum/)  |  [Privacy Policy](https://worldly.io/privacy-policy/)  |  [Cookie notice](https://worldly.io/cookie-notice/)