---
title: "BHive: Reasons for unverified chemicals"
description: "BHive: Reasons for unverified chemicals"
---

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# BHive: Reasons for unverified chemicals

**Table of Contents**

- [**Why are some chemicals unverified?**](https://support.worldly.io/hc/en-us/articles/46097200761627-bhive-reasons-for-unverified-chemicals#h_01KG8T12FHK8X9YN39K3CRT9H5)
- [**Why are some chemicals compliant for one customer, but not others?**](https://support.worldly.io/hc/en-us/articles/46097200761627-bhive-reasons-for-unverified-chemicals#h_01KG8T00WP1KW73F3XWKYVM1M4)
- [**Improving Compliance**](https://support.worldly.io/hc/en-us/articles/46097200761627-bhive-reasons-for-unverified-chemicals#h_01KG8T05Q0N378BEQGHP29WFZA)

 

## **Why are some chemicals unverified?**

1. A compliance document is available, but not part of The BHive database.  
     - **ACTION:** Upload compliance document to The BHive 
2. No compliance document available at the moment.  
     - **ACTION:** Contact your chemical supplier to obtain compliance document or initiate testing / certification 
3. Chemical contains hazardous substances / no compliance document can be obtained 
     - **ACTION:** Substitute your chemical product 

 

## **Why are some chemicals compliant for one customer, but not others?**

1. Each customer has their own compliance criteria. 
2. Most brands go by **ZDCH InCheck Scope** and **ZDHC MRSL as compliance evaluation**. 
3. Some brands also accept documents like GOTS which are not associated with ZDHC anymore. 
     - This will be automatically included as verified in your brand compliance pie chart.
4. Some of you are InCheck subscribers and will get compliance data from ZDHC Gateway, too. 
5. **Only ZDHC Member brands** are allowed access to compliance data from ZDHC Gateway. 
     - Non-ZDHC member brands might see these as unverified. 
     - **ACTION:** upload compliance document to The BHive

 

## **Improving Compliance**

**Starting Point:** You identify an unverified chemical

1. **Option 1:** Contact the same chemical supplier to ask for certification information. 
     1. If it is available: Upload on The BHive 
     2. If none is available: ask for a substitute
     3. If no substitute available: Option 2
2. **Option 2:** Contact another partnered chemical supplier for a substitute 
     1. If no substitute available: Option 3
3. **Option 3:** Look for positive list from standard holders (e.g., Scivera, Oeko-Tex, Bluesign, etc. or from chemical suppliers)

**To help you track the process:** Set up Corrective Action Plans on The BHive. 

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