---
title: Network - Manage Companies
description: Network - Manage Companies
---

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1. [Help Center](https://support.worldly.io/?hsLang=en)
2. [Supplier Management](https://support.worldly.io/supplier-management?hsLang=en)
3. [Worldly Collaboration Suite](https://support.worldly.io/supplier-management?hsLang=en#worldly-collaboration-suite)

# Network - Manage Companies

**Table of Contents**

- [**Navigation**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2KQ415MJF56PS8MCPNDJN)
- [**Upload**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KQD8B009AWXFN79EG7JDFAWP) 
    - [**Upload - Add New Companies**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2XM4CNQFEYD5MWVSFMN)
    - [**Upload - Update Existing Companies**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2Y48AW3DJ6H3KX39VHF)
    - [**Upload - Bulk Upload**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2YM01VKAD4K944CXVJQ)
    - [**Upload - Transformations**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR3MMK7KQXJN2JMVQB0HANR)
    - [**Reviewing Results**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2YW9EN6JN0FBSYMXHKC)
- [**Search**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2Z515F6NHVCDDFWHQE2) 
    - [**Add a No Account**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2Z5ESCM5BW2EMP2EZFK)
- [**Matches**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2Z9QZQA2R53VWZMCWHA) 
    - [**Match - Confirm Match**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2ZCZPP02HFFJ7MX3Q5R)
    - [**Match - Search**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2ZD1XNCQ10E4DM6H20V)
- [**Module Share Notifications**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGSYQ0HKS3XA7RT6PSVCG9C4)
- [**FAQ**](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGSYQ0HKS3XA7RT6PSVCG9C4)

Continue reading to learn more about the **Upload, Search,** and **Matches** tab.

![46334607512987.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607512987.png?width=580&height=327&name=46334607512987.png)

 

## **Navigation**

Navigate to **Supply Chain**, followed by **Network.**  
**![46607889555483.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46607889555483.png?width=475&height=268&name=46607889555483.png)**

 

On the right-hand corner, click **Manage Companies.**  
**![46643026787995.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46643026787995.png?width=275&height=151&name=46643026787995.png)**  
 

## **Upload**

This will show you the **Upload** tab, where you can add new companies or update existing companies in your **Network**.  
![46334607522971.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607522971.png?width=624&height=333&name=46334607522971.png)

Download the **Example CSV** by selecting the blue hyperlink on the right side of the window. 

![49755661917339.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/49755661917339.png?width=760&height=494&name=49755661917339.png)

This csv file is used to both add new companies and update existing companies.  
![49755661919643.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/49755661919643.png?width=773&height=223&name=49755661919643.png)

 

### **Upload - Add New Companies**

Use the bulk upload to upload up to 1,500 companies. Just upload a batch company file in CSV format that includes as many of the following fields for each company: **Worldly (Higg) ID, Account ID, OAR ID, Custom Account ID, Social Credit ID, Tax ID, Emails, Location, Company Name, Tags.** Download the example CSV to help format your list.

Use the tags column in the CSV file to include tags for each factory. You may upload multiple tags per factory by separating the tags with a semicolon (e.g., tag 1;tag 2;tag 3).

Once you've downloaded the **Example CSV** file, begin filling it out.

**Worldly (Higg) ID**

The shorter numeric string used as a unique identifier.

 

Ex: 138382

**Account ID**

The longer alphanumeric string used as a unique identifier.

 

Ex: 3b7027750db4d52e5079a…

**OAR ID**

Formerly known as OS ID, this is a 15-character unique Open Supply Hub ID associated with facility accounts.

 

Ex: CN2019067NZ95AM

**Custom Account ID**

 The custom ID for the matched record (if the account has one).

**Social Credit ID**

 A unique 18-digit national business registration number issued to all businesses and other entities in China.

**Tax ID**

 The unique company tax ID.

**Email**

Multiple email addresses are accepted, but must be separated by a semicolon.

 

The system will look for matching Worldly account user email addresses.

 

If you want to invite non-Worldly users to create an account on the Worldly platform, you must include their email address.

**Location**

For each record where the full address is unknown, try to be as specific as possible. If the street name is unknown, try to at least provide the City and Country.

 

The system will look for Worldly accounts that have an address within a 100-meter radius of the location.

**Company Name**

The system will search for the exact string provided. 

 

For example, if “Company, Inc.” is entered, it will look for that exact string and yield results that contain “Company, Inc.”

 

You must manually review potential matches if an exact match is not found.

**Tags**

Use the tags column in the CSV file to include tags for each factory. 

 

You may upload multiple tags per factory by separating the tags with a semicolon (e.g., tag 1;tag 2;tag 3).

 

Tags will only be applied to the facility and not to modules and/or assessments. We recommend using tags to create segments.

The sample CSV bulk upload file pictured below shows each row representing a different account.

![46334636673947.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636673947.png?width=624&height=165&name=46334636673947.png)

The following rows are labeled Facilities A-F in the **Tags** column:

- **Facility A** has Higg ID, Email, Location, and Company Name
- **Facility B** has Email, Location, and Company Name
- **Facility C** has Custom Account ID and Email
- **Facility D** has Custom Account ID and Email
- **Facility E** has Custom Account ID, Email, and Company Name
- **Facility F** has Email and Location

Select **Add Companies.**

![46334636664475.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636664475.png?width=435&height=350&name=46334636664475.png)

This leads you to the bulk upload screen. [Click here](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2YM01VKAD4K944CXVJQ) to learn how to bulk upload.

 

### **Upload - Update Existing Companies**

Update companies that are already in your network. No new companies will be added. **No Accounts** can be updated by including their exact **Company Name**.

In order to update existing companies in your **Network**, all you need is the Worldly (Higg) ID. So for example, you could download a file with all of the facilities in a segment to retrieve the corresponding Worldly (Higg) ID.

![46335560054171.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46335560054171.png?width=624&height=355&name=46335560054171.png)

 

Next, input the Worldly (Higg) ID in the **Example CSV** that you downloaded earlier. Add the appropriate tags you wish to associate with each facility. [Click here](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2YM01VKAD4K944CXVJQ) to learn how to bulk upload. 

![46335569418651.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46335569418651.png?width=624&height=175&name=46335569418651.png)

 

Once your file is ready, select **Add Tags** to update companies that are already in your network. No new companies will be added. **No Accounts** can be updated by including their exact **Company Name**.

![46334607524251.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607524251.png?width=499&height=293&name=46334607524251.png)

 

This leads you to the bulk upload screen. [Click here](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2YM01VKAD4K944CXVJQ) to learn how to bulk upload. 

**How to add tags to No Accounts**

If you want to add tags to accounts labeled **No Accounts**, go to the **No Accounts List** in the bulk upload.

1. On the right side of the bulk upload, expand **Add Tags** and select the **No Accounts List** workbook.  
   ![49755661930907.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/49755661930907.png?width=466&height=286&name=49755661930907.png) 
     - The **No Accounts List** is invisible to the end user. In other words, it is invisible to everyone but this account. 
     - Additionally, the **No Accounts List** is purely for reference and not used to add tags.  
        
2. On the **No Accounts List**, notice the **Account ID** column. **No Account IDs** are only assigned to the No Account that lives in the brand's network.  
   ![49755661933851.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/49755661933851.png?width=563&height=482&name=49755661933851.png)  
    
3. Locate the company you wish to add a tag to from the **Company Name** column. Copy the name.  
   ![49755661935899.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/49755661935899.png?width=967&height=261&name=49755661935899.png)  
    
4. Return back to the **Add Tags** workbook and paste the name under the **Company Name** column![49755661936795.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/49755661936795.png?width=900&height=286&name=49755661936795.png)
5. Pasting the exact Company Name in this sheet will prompt the bulk upload to populate the with the corresponding Account ID.  
   ![49755661937435.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/49755661937435.png?width=900&height=286&name=49755661937435.png)  
    
6. Enter in the tag you wish to add to the **No Account** and select **Submit Data**.  
   **![49755658768795.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/49755658768795.png?width=900&height=286&name=49755658768795.png)**

 

Once the file is uploaded and submitted, the tags appear in the original table.

![46335560055579.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46335560055579.png?width=624&height=361&name=46335560055579.png)

 

### **Upload - Bulk Upload**

1. Drag and drop your file onto the screen. Files can have up to 1,500 rows of data. You can upload the following file formats: CSV, Excel, or JSON. We recommend CSV as a best practice.  
   ![46335569420059.gif](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46335569420059.gif?width=834&height=544&name=46335569420059.gif)  
    
2. Review the field mapping before clicking **Continue**.  
   ![46334607532827.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607532827.png?width=624&height=412&name=46334607532827.png) 
     - If a field is missing or incorrect, select the dropdown arrow to select the desired field.
     - Preview the data for the category on the right side of the window. Hovering over different rows updates the preview window.
     - Select **Continue**.  
        
3. On the next page, review the bulk upload table for any errors. Check the Transformations section below for examples of transforming data.  
    

1. After the table has been reviewed and all errors have been resolved, click **Submit Data**.  
   ![46334636679835.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636679835.png?width=154&height=107&name=46334636679835.png)  
    
2. You'll know if you were successful when you see the **Success** pop up.  
    

### **Upload - Transformations**

The **Transform** function allows you to make edits in mass to files uploaded to the bulk upload. ![46335569423515.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46335569423515.png?width=637&height=183&name=46335569423515.png)

Refer to the following examples to streamline supplier lists for the Worldly Collaboration Suite.

Example 1: Append the location as a tag

Prompt: If @location contains “US”, add a value of “Domestic” to @tags  
![46334607543323.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607543323.png?width=482&height=448&name=46334607543323.png)

Example 2: Duplicate company names

Prompt: If @company name contains a duplicate value, append “(1)” to the duplicate value in @company name  
![46334607545755.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607545755.png?width=546&height=268&name=46334607545755.png)

 Example 3: Add country information

Prompt: If @location contains “Fujian”, append “China”  
![46334636687387.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636687387.png?width=523&height=418&name=46334636687387.png)

 

### **Reviewing Results**

Once your data is submitted, you’ll be redirected back to the **Upload** page where you’ll see the results of your bulk upload.

1. The **Bulk Upload Results** provide a summary of results for the uploaded file.
2. Use the toggle to filter between different match types.

![46334607550235.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607550235.png?width=508&height=387&name=46334607550235.png)

Review the table below to understand the results of your bulk upload:

**Match Type**

**Definition**

**Action**

**Green check icon - Direct matches**

The facility in your list matched all the criteria you provided.

The account shown below is most likely the correct account for the facility.

 Check the box next to any facilities with a green check mark and select **Add.**

**Yellow question mark icon - Partial matches**

 The facility in your list matched on some, but not all the criteria you provided. 

For example maybe the **Worldly ID** and address match, but the company name that was provided doesn't match. 

We'll provide you with a list of potential matches to choose from based on the information you provided in your list. 

If you don't see a good option listed you can search manually or track as **No Account**.

Review the list of potential matches and select the best option provided.

 

Otherwise you can search manually or add as **No Account.**

 

**Red X icon - No match**

We were unable to locate an existing account with the information provided. 

 

This could be because the facility needs to create an account. 

 

You can search manually or track as **No Account**.

 Review the list with no matches and decide if you want to search manually or add as **No Account.**

In the example, select the companies with direct matches and click **Add.**

**![46334636691995.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636691995.png?width=624&height=228&name=46334636691995.png)**

For accounts with no matches, select **Track as No Account** or click **Search** to manually find the account. Select **Add.** [Click here](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2Z5ESCM5BW2EMP2EZFK) to read more about adding a no account.

![46334636694939.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636694939.png?width=624&height=232&name=46334636694939.png)

Lastly, look through the list of results under partial matches. Select the correct option or click **Search** to manually find the account. Select **Add.**

![46334607558555.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607558555.png?width=624&height=451&name=46334607558555.png)

 

## Search

Use the search function to manually add accounts. If you don’t find the facility you’re looking for, you can also add the facility as **No Account.** 

![46335684467483.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46335684467483.png?width=701&height=441&name=46335684467483.png)

 

### Add a No Account

No Accounts are placeholders for when a company does not yet have a Worldly account. When the company joins Worldly, you can replace the No Account with the Worldly account.

Providing accurate and detailed information will help you match their account when they join Worldly.

![46334607563163.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607563163.png?width=396&height=494&name=46334607563163.png)

**Company Name**

The system will search for the exact string provided. 

 

For example, if “Company, Inc.” is entered, it will look for that exact string and yield results that contain “Company, Inc.”

 

You must manually review potential matches if an exact match is not found.

**Address**

For each record where the full address is unknown, try to be as specific as possible. If the street name is unknown, try to at least provide the City and Country.

 

The system will look for Worldly accounts that have an address within a 100-meter radius of the location.

**Contact Emails**

Multiple email addresses are accepted, but must be separated by a semicolon.

 

The system will look for matching Worldly account user email addresses.

 

If you want to invite non-Worldly users to create an account on the Worldly platform, you must include their email address.

 

## **Matches**

You can navigate to this tab by selecting **Check Matches** from the **Network** tab.

![46334636709147.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636709147.png?width=624&height=327&name=46334636709147.png)

The purpose of the **Matches** tab is to replace accounts you are tracking as **No Account** with the actual found account.

For example, let’s say there are two accounts you’ve tracked as **No Account.![46334607569691.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607569691.png?width=468&height=263&name=46334607569691.png)**

When accounts are created for these two facilities, use the **Matches** tab to match up the **No Account** with the newly created accounts.

Instead of manually adding the accounts to your **Network**, you can use the **Matches** tab to fill in any gaps in your **Network.** In general, the **Matches** tab is used after you’ve uploaded companies or searched for companies to add to your network.

Now, the **Match** **Results** below show two potential Worldly account matches instead of no Worldly account matches.

![46334607572891.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607572891.png?width=624&height=475&name=46334607572891.png)

Review the results in the table and select the options that most closely match your facility.

 

### **Match - Confirm Match**

For the first result, check the box next to the right option and select **Confirm Matches.**![46334636715163.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636715163.png?width=624&height=201&name=46334636715163.png)

You will see a pop-up that prompts you to **Confirm Matches** so the companies without Worldly accounts will be replaced with the selected matched Worldly accounts.

![46334607578907.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334607578907.png?width=402&height=188&name=46334607578907.png)

The green **Adding Companies** notification lets you know you’ve successfully matched the **No Account** to a Worldly account.

 

### **Match - Search**

For the second result, none of the options are a match so let’s try **Search.** Check the box next to the result and select **Add.**

**![46334636717467.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46334636717467.png?width=624&height=328&name=46334636717467.png)**

 

## **Module Share Notifications**

Module share requests are automatically sent to facilities when emails are enabled in campaigns. There are two locations where you'll see module share notifications**:** the Supply Chain dropdown and section headers. 

If you see blue notification bubbles next to an assessment type, this means:

1. There are modules that are shared with you that you haven't been accepted yet
2. There are requests to share your module that you haven't yet approved 

 

**Supply Chain Dropdown**

![46642934447771.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46642934447771.png?width=475&height=268&name=46642934447771.png)

Clicking on the blue notification bubble will bring you to the appropriate **Modules** table.

![46642934450971.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46642934450971.png?width=779&height=363&name=46642934450971.png)

 

**Section Headers**

If you have blue notification bubbles in the Supply Chain dropdown, these will be mirrored in the Network, Segments, and Campaigns section headers.

![46642919757595.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46642919757595.png?width=704&height=101&name=46642919757595.png)

Clicking on the blue notification bubble in the section header opens a pop up to review shares of that assessment type.

![46642919763867.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46642919763867.png?width=527&height=223&name=46642919763867.png)

1. Select **Accept All** to bulk accept.
2. Select **Accept/Decline** to review each share individually.
3. Select **Details in Module** if you want to view the request in the corresponding **Modules** table.  
   ![46642934450971.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46642934450971.png?width=779&height=363&name=46642934450971.png)

 

## **FAQ**

**Q: How do I add one facility to a network?**

There are two ways to add one facility to a network. You can either add a facility from [the bulk upload](https://support.worldly.io/hc/en-us/articles/46334636757019-network-manage-companies#h_01KGR2K2XM4CNQFEYD5MWVSFMN) or from the **Search** bar.

On the **Manage Companies** tab, select **Search.**

Enter the name of the company and review the list of results.

Click the check box next to the company and select **Add.**

![46360481009307.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/46360481009307.png?width=576&height=379&name=46360481009307.png)

 

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