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Corrective Action Plans: Manage Findings in an Assessment

Table of Contents

In this article, you’ll learn about opening a CAP from an assessment finding, identifying the CAP workflow and responsibilities across Brand/Facility/Verifier, Update CAP information to document corrective action progress, and how to verify and close a CAP.

Corrective Action Plans (CAPs) are automatically generated in the Worldly platform when findings are identified during an assessment. Each CAP corresponds to a specific finding and provides a structured workflow for documenting how the issue will be addressed.

 

How to open a CAP from an assessment

  1. Open an Assessment from the Choose Assessment page.
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  2. Click the Findings Page and click Edit Findings.48846695917083.png
  3. Click the findings in the table. TIP: If you don’t see any findings, select the toggle to Edit All Issues.48846695917979.png

 

Section 1 of the CAP

Section 1 is completed by the Brand, including the Company Plan of Action and Deadline Date.

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Note: Customers can configure the fields used throughout the CAP to meet their needs, including making fields mandatory and hiding those that are not required.

 

Section 2 of the CAP

Section 2 is completed by the Factory.

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Facility users can either:

  • Enter updates directly in the platform
  • Use the Offline Alternative tool provided by the Brand

Evidence files, such as photos, can also be submitted.

 

Section 3 of the CAP

Section 3 is completed by a Verifier.

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Action Verified Details are used to document review and approval of the facility actions taken. The verifier reviews the corrective action and supporting evidence.

To close a CAP:

  1. Scroll to Action Verified Details
  2. Toggle Status to Yes
  3. Click Save

Once verified, the CAP will no longer appear as an open issue.