--- title: Create Factory/Organization Contact or Login description: Create Factory/Organization Contact or Login --- [Skip to content](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#main-content) English Show submenu for translations [Submit a request](https://support.worldly.io/kb-tickets/new?hsLang=en) [![Worldly logo](https://support.worldly.io/hs-fs/hubfs/Worldly%20Media%20Kit/Worldly%20Logos/Worldly_LogoTM_Red.png?width=250&height=61&name=Worldly_LogoTM_Red.png)](https://www.worldly.io/) Open main navigation Close main navigation - English Show submenu for translations - [Submit a request](https://support.worldly.io/kb-tickets/new) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.worldly.io/?hsLang=en) 2. [Compliance Management](https://support.worldly.io/compliance-management?hsLang=en) 3. [Supply Chain](https://support.worldly.io/compliance-management?hsLang=en#supply-chain) # Create Factory/Organization Contact or Login **Table of Contents** - [**Navigation**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYVM64B65PBZDRVNDYNT) - [**Factory List**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYVPF5P9JPFJ1ZR9JYZK) - [**Favorite Accounts**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYVVBB3YTFAP6M0PEEZT) - [**Factory Contacts**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYW1KHF79ASK2C654T8G) - [**Adding a Contact**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYW26ZMB0H3423142C7E) - [**Adding a Login**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYWEP1QR2PKHN8WTPYQH) - [**Login Information**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYWGDCH1TYPPJ22M32B9) - [**Personal Information**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYWKNPTC84BAS46RTK7F) - [**Account Information**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYWN9VTSV13E9F8PS27A) - [**Custom Search**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYWQZWDG3K7ZFEP8T7R9) - [**Member and Organization Contacts**](https://support.worldly.io/hc/en-us/articles/50098592396443-create-factory-organization-contact-or-login#h_01KR2CMYWRFEHS60PWJ2CSDEM5) The following instructions are for adding a login user or contact to a factory or organization account.  - A login user is a person assigned a security role and granted permissions to access the FFC platform.  - A contact is someone associated with a factory or organization account. Contacts cannot log into the FFC platform.   ## Navigation You can add a login user or contact from a factory’s **User/Contacts** tab that is found in two places: - The Factory List - Favorite Accounts   ### Factory List 1. Navigate to **Supply Chain** from the left-hand navigation menu and select **Factory List** or **Organization List.** **![50098568727195.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568727195.png?width=176&height=278&name=50098568727195.png)** 2. Search for the factory or organization related to the audit or assessment. [Click here](https://support.worldly.io/hc/en-us/articles/48874723889179-Search-for-a-Factory-or-Organization?hsLang=en) to learn how to search for a factory or organization. 3. This reveals the Factory account page. **![50098592373659.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592373659.png?width=624&height=239&name=50098592373659.png)** 4. On the account page, select the **Users/Contacts** tab. ![50098568730011.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568730011.png?width=624&height=309&name=50098568730011.png) - The instructions above are for an organization account. The information and steps are the same for a factory account.   ### Favorite Accounts If you have the account tagged as a favorite, you can also navigate to an account page by: 1. Selecting the **Dashboard** from the left-hand navigation menu. ![50098592375195.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592375195.png?width=177&height=235&name=50098592375195.png)   2. Under **Favorite Accounts**, select the account. ![50098592375707.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592375707.png?width=624&height=187&name=50098592375707.png)   3. This reveals the Factory account page. **![50098592373659.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592373659.png?width=624&height=239&name=50098592373659.png)**   4. On the account page, select the **Users/Contacts** tab. ![50098568730011.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568730011.png?width=624&height=309&name=50098568730011.png)   ## Factory Contacts The **Factory Contacts** section is where you can add logins or add contacts.    ## Adding a Contact To add an organization contact: 1. Select **Add Contact** **![50098568738331.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568738331.png?width=617&height=436&name=50098568738331.png)**   2. The **Add New Contact** window appears. The following fields are required, all other fields are optional: ![50098568738843.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568738843.png?width=520&height=316&name=50098568738843.png) 1. **Shared/Private toggle:** Controls who can view and access the contact you are adding. If set to **Shared**, the contact is visible to other brands. If set to **Private,** the contact is only visible to the brand users that created the contact. 2. **Name:** Enter the contact’s name 3. **Email 1:** Enter the contact’s primary email 4. **Primary toggle:** Designates the main person associated with the account. Only one contact can be set to primary. If you toggle other contacts to Primary it will turn off the previous one. Select **Save** after entering in all required information.   ## Adding a Login 1. Select **Add Login**.  ![50098568740251.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568740251.png?width=617&height=436&name=50098568740251.png)   2. Selecting **Add Login** takes you to **Manage Users**: ![Screenshot 2026-07-10 at 9.46.19 AM.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/53506405292955.png?width=1510&height=1106&name=53506405292955.png) 1. **Login Information** 2. **Personal Information** 3. **Account Information** 4. **Custom Search**   ### Login Information  To add a new login user, fill in the following fields. ![Screenshot 2026-07-10 at 9.46.44 AM.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/53506405298075.png?width=1508&height=766&name=53506405298075.png) Fields with an asterisk are required: 1. **Email\*:** Enter the **E-mail**. 2. **Security Role Name:** Select the **Security Role Name** for the new user. 1. **Note:** Security roles are defined in **User Roles** under **Administration**. Security roles define the user’s specific access to the platform.  3. **Login Status**: Options include active, inactive, or locked.   ### Personal Information  On the **Personal Information** tab, fill in the following fields. ![50098568743835.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568743835.png?width=624&height=541&name=50098568743835.png) Fields with an asterisk are required: 1. **Name\*** 2. **Email\*** 3. **Country\*** 4. **Address** 5. **Province/State** 6. **Mobile** 7. **City** 8. **Postal Code** 9. **Phone** 10. **SLCP ID** 11. **Fax** 12. **Upload Image**   ### Account Information On the **Account Information** tab, fill in the following fields. ![50098592382619.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592382619.png?width=624&height=152&name=50098592382619.png) Fields with an asterisk are required:  1. **Job Title:** Enter in the title of the job for this account. 2. **Department:** Enter in the name of the department for this account.   ### Custom Search If you want to conduct a search for the login user, navigate to the Custom Search section. ![50098592383643.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592383643.png?width=624&height=235&name=50098592383643.png) 1. Use the search filters to narrow the list 2. Use the search fields to narrow the list 3. Use the Edit action button to add optional contact information If you need to add a security role to an existing contact, locate the **Security Role** column and select a new security role for that account from the dropdown. ![50098592385819.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592385819.png?width=624&height=173&name=50098592385819.png)   ## Member and Organization Contacts When a login is assigned to an assessment in Scheduling, they are automatically added to the Members and Organization Contacts list. To add a new Member or Organization Contact: 1. From the **Users / Contacts** tab, scroll down to **Member and Organization Contacts**. ![50098682033691.gif](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098682033691.gif?width=616&height=480&name=50098682033691.gif) 2. Select the **plus symbol** **![50098592387355.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592387355.png?width=566&height=205&name=50098592387355.png)** 3. From the **Add New Contact** window, select the account you want to add the **Member Internal Contact** or **Organization Contact** to. **![50098592387739.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592387739.png?width=532&height=273&name=50098592387739.png)** 4. Selecting an account will make the **Security Role** field display. Select the **Security Role** from the dropdown. ![50098568755355.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568755355.png?width=624&height=293&name=50098568755355.png) 5. Select the desired user from the list, followed by **Save**. This adds the user to the **Member and Organization Contact** list. ![50098568756123.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098568756123.png?width=624&height=445&name=50098568756123.png) 6. If you need to receive alerts pertaining to the account that you are logged into, select the **Add Me** button. This adds your name to the **Member and Organization Contacts** list. ![50098592389659.png](https://support.worldly.io/hs-fs/hubfs/Knowledge%20Base%20Import/50098592389659.png?width=465&height=181&name=50098592389659.png) [![Worldly logo](https://support.worldly.io/hs-fs/hubfs/Worldly%20Media%20Kit/Worldly%20Logos/Worldly_LogoTM_Red.png?width=120&height=30&name=Worldly_LogoTM_Red.png "Worldly logo")](https://www.worldly.io) © 2026 Worldly. 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