So, you've just completed the payment for a wire transfer invoice on Worldly. Now, what's next?
Step 1: Contact Our Support Team
The first thing you should do after making a wire transfer payment is to get in touch with our dedicated Support Team. They are here to assist you and ensure your payment is properly recorded and credited to your account.
You can reach out to our Support Team via email at Support@worldly.io or by using the chat feature on our platform.
Step 2: Provide Essential Information
When contacting our Support Team, make sure to provide the following information:
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Account Name:
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Worldly ID:
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Email Address:
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Payment Proof:
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Invoice Number:
Step 3: Verification and Processing
Once our Support Team receives your message and the necessary information, they will begin the verification and processing of your payment. This typically involves confirming the payment with our financial department and matching it with the corresponding invoice.
Please note that wire transfers typically do not result in immediate payment receipt. Depending on your bank, it may take several business days for the payment to be processed and received by Worldly. On average, this can take around 5 or more business days.
Step 4: Confirmation
After verifying your payment, our Support Team will confirm the receipt of your payment and update your account accordingly. You will receive confirmation that your payment has been successfully processed, and your invoice is marked as paid.