Account Registration

To start your Worldly journey, create an account on the platform (app.worldly.io). Then, learn how to navigate the Worldly platform and complete additional steps to ensure your success using our tools.

1. Create an account
2. Add team members
3. Additional Platform Features
4. The Open Supply Hub (formerly OAR) and How to Create Your Own OS ID
5. Avoiding Duplicate Accounts on Worldly.io
6. FAQs

Create an Account

1. Go to app.worldly.io and click ‘Create an account’
2. Fill in your personal information. We recommend using your work email address.
3. Go to your email and confirm your email address via the button in the email
4. Once you have verified your email, you can create or join a company account. First select the company type.
5. Then you will be prompted to search for your company. We recommend searching to confirm there is not already an existing account, as any duplicate accounts will be declined. If you are sure, you can select ‘create a new company account’.
6. Next select your industry or industries.
7. Then fill in your company information and select create a new company account.
8. You have successfully created your new account! Follow the steps on the account homepage to complete the setup process.
9. Once you have successfully created your account, you can view your account and add any additional information (like a photo or website link) by clicking the ‘Account’ button on the sidebar of the homepage.

Add Team Members

Once you have created an account, additional team members can be added to the account to access the collected data, support in completing the modules, etc. To invite a new user to the account:

• Go to the ‘My Team’ tab and click the Invite New User button.

• Assign the user role –
  • Admin: Admins can fill out an entire Worldly or Higg Index assessment, manage modules, sharing relationships, accounts, and my team.
  • Editor: Editors can access a Worldly account and edit individual modules. Editors cannot request a module, share a module, or post or unpost modules.
  • Reviewer: Reviewers can log into a Worldly account and view individual modules. Reviewers cannot edit modules, request a module or share a module, publish or withdraw modules.

Please note: Editor and Reviewer roles do not have the option to purchase the module for their account 

• Add the email address and send the invitation. Once the user accepts, they will have access to the account.

To review a pending new user request:

• If a user has created a user account and requested to join your company account, it will appear as a request pending approval.
• Review the request and approve or delete it using the buttons at the right.

Additional Platform Features

There are a number of extra features on the platform that are helpful to know and understand.

Support: Where you can find our support resources

• Submit a support ticket: this is another place to access our customer support and submit a ticket for any questions or issues you encounter.
• Live chat: starting a chat with our support team for any questions or issues you encounter.
• Learning center: this link will take you to our training site, with all our detailed training resources, e-learning course, training calendar, and guidance.

• Join More Accounts: if you need to join another account on our platform, click this button to search for and request access to the additional account(s).
• Account profile: contains your account information, including your Worldly ID (Higg ID) number.
• User Profile: contains your user information, including email and email preferences.
• Subscriptions: review all subscription options available and purchase if you have not already.
• Team: Manage your team members in your Worldly account.

• Language: the platform can be changed into any of the available languages using the language button as well as the language of the automated platform emails. However, please note that all modules MUST be completed in English, regardless of if you change the platform language.

• Beamer: the bell icon will share any important information such as tool releases or updates, upcoming trainings, etc.

The Open Supply Hub (formerly OAR) and How to Create Your Own OS ID

Introduction

The Open Supply Hub (previously known as the Open Apparel Registry or OAR) serves as a centralized database that maintains information about manufacturing sites in the apparel industry. Each manufacturing site is assigned a unique OS ID, allowing for easier identification and tracking of facilities within the supply chain.

Creating your own OSD ID

If you want to create your own OS ID (Open Supply ID) for the account, you may follow the steps below to create or link your facility with the Open Supply Hub on the Worldly platform.

1. Navigate to your account profile, and under the account details is OS ID. If the account is not linked to the Open Supply Hub, this field will say “Link to OS Hub Facility”.
2. The Worldly portal will return any potential matches to choose from if they exist.
3. If one of the presented options matches your facility, select the match and click “Link this match.”
4. If none of the presented options matches your facility, please reach back out to Customer Support.
5. If no matches are found, click “Create a new OS ID.”
6. The account will automatically update to add the OS ID once you have matched or created an OS ID.

Note: You must have the role of "admin" for your account in order to edit/update the account profile on Worldly.

Avoiding Duplicate Accounts on Worldly.io

At Worldly.io, we have implemented measures to ensure a seamless registration experience. One of these measures is the prevention of duplicate account registrations.

We strongly recommend conducting a search to verify whether an existing account for your company already exists. By doing this, you can confirm that you are not inadvertently creating a duplicate account.

It's important to note that any duplicate accounts created will be declined. This aligns with our commitment to maintaining a clean and organized user database.

For more detailed guidance on the account registration process, we encourage you to visit our comprehensive guide on Howtohigg. This guide provides step-by-step instructions to help you navigate the registration process efficiently.

Guide Link: Howtohigg - Getting Started with Account Registration

FAQs