How to use Insights Hub to inform your environmental management strategy video (1hr 2m)

Hello, and welcome to today's session. My name is Leah Jaggars, and I am the senior education manager here at Worldly. Today, we are going to discuss how to use Insights Hub to inform your environmental management strategy. Before we get started, here are some logistics for the session. All attendees are muted for the duration of the webinar. There will be time for questions at the end of the presentation, so as you have questions, please submit them into the Q and A box so that they are captured. Any questions that I cannot get to during the session will be answered in a follow-up email as long as they are submitted through the Q and A box. This session is being recorded, and I will share the recording with all registrants afterwards, subtitled in multiple languages. I will also be sharing helpful resources throughout the presentation. These resources, along with the presentation slides themselves, will also be shared with all registrants via email. We have simultaneous interpretation available in Turkish and Spanish today, so please select your preferred language through the interpretation icon. There are also machine generated closed captions in English available through the CC icon. Here's the agenda for today. First, we will review a quick overview, of Worldly, the Higg FEM, and Insights Hub. Then we'll review key concepts and frameworks for environmental management. Then we will go over Insights Hub features and how they can help inform your strategy. Then we'll go over an example of a data driven decision making cycle. We'll have time for a live demonstration that brings it all together. And then finally, we'll review additional resources available to you and have time for questions and answers. With that, let's get into it. First off, who is Worldly? We are your single source of environmental, social, and governance data. We offer robust datasets for brands and facilities on textile, apparel, and more, the most widely accepted facility assessments, high resolution, high frequency data collection tools, supply chain emissions tracking you tracking using product level data, and the largest library of material impacts available. We are also the exclusive host of the Higg index tools including Higg FEM. Now that you know a little bit about Worldly, let's answer the question, who is Cascale? Cascale is the global nonprofit alliance catalyzing collective action toward equitable and restorative business practices in the consumer goods industry. Formerly known as the Sustainable Apparel Coalition, Cascale owns and develops the Higg index, including Higg FEM. Now that we know a bit about worldly and Cascale, what is the Higg facility environmental module or Higg FEM? The Higg FEM is a transformative tool developed by our partners at Cascale used to assess the environmental impact of product manufacturing at facilities. The Higg FEM paints a clear picture of a facility's environmental impacts. It not only uncovers hotspot areas for improvement but also reduces redundancy, mitigates risk, and creates a common language to communicate sustainability to stakeholders. The HHiggIG FEM covers the following topics, environmental management systems, air emissions, water use, wastewater, energy use and greenhouse gas emissions, waste management, and chemical management. These impact areas are a great place to start with your environmental strategy, but you may have additional impacts to consider based on your specific circumstances. So where does Insights Hub fit in? Insights Hub takes Higg FEM data and allows you to break through complexity to understand what's going on in your supply chain and at your facilities so that you can drive action. Simplify data, measure progress, benchmark against industry aligned metrics so that you can build a resilient, future proof supply chain. Insights Hub is currently available to all customers and displays all Higg FEM data that you have access to, whether it's your own or shared with you. Higg FSLM and facility data manager data will also be available in future updates. We will get into specific features further on in the session. Now that we understand a little bit more about the platform generally and Insights Hub, let's review key concepts and frameworks for environmental management strategies. First off, what is an environmental management strategy? An environmental strategy provides a clear path for an organization to reduce impacts and improve environmental performance and efficiency. It offers a structured way to incorporate environmental considerations into day to day operations and long term planning. Before creating environmental strategy, it is important that an organization's environmental impacts have been identified and prioritized. This will allow a strategy to be developed based on the significant, impacts significant to the organization. Once there is a clear understanding of the key environmental impacts, an overarching environmental strategy and measurable environmental targets can be created. Targets should drive continuous improvement of environmental performance in the medium to long term, so three or more years. Additionally, organizations should have procedures in place to review and adjust this, the strategy periodically, as needed. A strong strategy leads to a better environmental footprints, operational efficiency, and, typically, cost savings. An environmental management system is related to the strategy and encourages you to assign staff with the right qualifications to manage environmental activities, identify key environmental impacts related to your facility's operations, create a long term strategy for environmental management, develop a system to make sure your facility follows all laws and regulations, ensure all staff know the environmental strategy and how they can help, work with subcontractors and suppliers to improve environmental performance, and engage with local communities on environmental improvements. Generally, you can think of the system as the how and the strategy as the what and why of environmental management. ISO is the international organization for standardization. They bring global experts together to agree on the best way of doing things for anything from making a product to managing a process. As one of the oldest nongovernmental inter international organizations, ISO has enabled trade and cooperation between people and companies all over the world since nineteen forty six. The international standards published by ISO serve to make lives easier, safer, and better. ISO covers a variety of standards, but there are two that are most relevant to our discussion today. First is ISO fourteen thousand and one. This is specifically the internationally recognized standard for environmental management systems, or EMS. It provides a framework for organizations to design and implement an EMS and continually improve their environmental performance. By adhering to this standard, organizations can ensure they are taking proactive measures to minimize their environmental footprint, comply with relevant legal requirements, and achieve their environmental objectives. The framework encompasses various aspects from resource usage and waste management to monitoring environmental performance and involving stakeholders in environmental commitments. Another standard is ISO fourteen thousand and five, which provides guidelines for a phased approach to establish, implement, maintain, and improve an environmental management system that organizations, including small and medium sized enterprises, can adopt to enhance their environmental performance. The phased approach provides flexibility that allows organizations to develop their EMS at their own pace over a number of phases according to their own circumstances. And I'm sharing a couple links in the chat, to both of those standards if you'd like to check them out. The next concept is the eco management and audit scheme, also known as EMAS. EMAS is a voluntary environmental management scheme instrument designed by the European Commission. It is a tool available to any organization active in any economic sector within or outside the EU which wants to take responsibility for environmental and economic impact, improve its environmental performance, and inform the public and stakeholders about that performance. EMAS enables organizations to systematically identify and record their environmental impacts. On this basis, they can develop a strategy to improve their environmental sustainability. With EMAS's help, a company can answer the following three questions. What is our environmental impact today? How can we improve our environmental performance? And how will we achieve that goal? And I'm sharing a bunch of links, in the chat as well. And don't worry, if you miss these, I'll be sharing these with everybody, afterwards via email as well. But that's, just general information about EMAS, a presentation, some case studies, etcetera. So continuing on that topic, EMAS generally has eight steps. However, you can use the EMAS framework without registering as it is a valuable resource for formulating your strategy. The eight steps within EMAS are first, plan and prepare, then formulate a mission and vision, three, develop an environmental program, four, introduce an environmental management system, five, audit internally, six, write an environmental statement, Seven, audit externally. And then eight, entry into the EMAS register. But, again, you can use these guidelines, just for your own reference without actually registering necessarily. I'm also sharing an a user guide, to EMAS as well in the chat in case that's helpful. Next is a key concept in environmental management is plan, do, check, act check, act. Plan, do, check, act, or PDCA, is a continuous improvement framework that can be helpful to consider in your environmental management planning. So first is plan. Identify the problem, gather data, and form a hypothesis. For example, let's say my facility identified that we increased our normalized energy consumption year over year. Our hypothesis might be that we have outdated systems like lighting and equipment that need replacement or maintenance to perform a peak functionality and energy efficiency. Do, implement your plan. This stage is for a controlled experiment, not a full scale deployment. In my example, I have an energy audit conducted to evaluate which systems and processes are the highest energy users and where there is opportunity to replace or adjust equipment. As a result, we identified and updated a key piece of equipment that contributed the most energy use. Check. See if it works. Did you get the desired result? Compare outcomes to your predictions. In my example, after a period of time, we check-in on our normalized energy usage compared to the same time last year. Did it go down due to our change? And then finally, act. If the solution was effective, implement more broadly. If it fell short, what adjustments are needed? If needed, we can return to the planning stage with new insights. In my example, let's say it was effective, so this helped me gain additional executive support for further maintenance and equipment updates. Next is an environmental impact assessment or EIA, which is a comprehensive review of all inputs and outputs of facility operations and production processes to identify potential impact areas, including the impact areas covered in the Higg FEM, such as energy, water, and waste, as well as other impact areas, such as legal compliance, environmental noise, and vibration. These are not, an exhaustive list of what you might have to look at, but just an example, to to, show. Understanding a facility's most significant risks helped to prioritize improvement actions to reduce impacts on the environment. This is also sometimes referred to as an environmental risk assessment. EIA's are defined in ISO fourteen thousand and one and EMAS, and your country may also have specific guidance or laws around EIA requirements. Conducting an EIA can help you focus your strategy on the impact areas relevant to your organization. SMART goals is a framework that you can use to set effective objectives and targets within your environmental management strategy. SMART is an acronym that stands for specific, measurable, achievable, relevant, and time bound. So to provide an example, specific means a specific goal clearly defines what needs to be achieved. Instead of having a vague goal, like reduce emissions, a specific goal would be reduce energy use by twenty five percent. Measurable includes metrics that allow you to track progress and determine when the goal is achieved. For example, reduce energy use by twenty five percent is measurable because we can track our energy use in the Higg FEM or facility data manager in order to double check this. Achievable. An achievable goal is realistic and within your capabilities given your resources and constraints. It's important to consider whether the goal is attainable given your current situation. Review past performance to see how much you've been able to achieve with past efforts to inform whether the goal is achievable. For example, if you have made efforts in the past to reduce energy use but have hit a plateau and you do not have additional resources to dedicate, maybe consider a different key performance indicator that you can affect further, such as increasing renewable energy use if you are hitting that plateau. Relevant means a relevant goal aligns with your overall objectives and is worthwhile to pursue. It should contribute to your broader goals and be something that you are truly motivated to achieve. In our example, let's say that scope one and two emissions aren't very meaningful to your employees in the abstract, but overall energy reduction targets are more tangible and contribute to overall emission reduction. In that case, setting my target for energy use reduction makes it more relevant to the people who will be contributing to the effort, which increases buy in. And finally, time bound. A time bound goal includes a deadline or time frame for completion. This creates a sense of urgency and helps you stay on track. For example, instead of just saying reduced energy use by twenty five percent, you might say reduced energy use by twenty five percent in the next two years. Before we get into the details of Insights Hub, let's do a quick poll. And I just launched that. So you should, see the, option on your screen. There's three questions. So first, and let me see if I need to show I'll show that QR code just in case that's easier. So the first question is, what stage are you in implementing an environmental management system? The second question is how do you currently use environmental data in your facility? And the third question is what is the biggest challenge in your environmental management strategy? This will help me during the demonstration portion to show you the most useful information relevant to you. So I'll give everyone, a moment to answer, and then we'll keep going. Alright. So I see a few people are just getting started. Some people are in the process of implementing. There's a few folks, looking to improve or revise and also some that already have a fully implemented process. For environmental data, it looks like we have some good intentions, like when to use it, but not really sure where to start. Some folks are using the data to support decisions. Other folks are using it very extensively. And then in the final question, looks like the biggest challenge in the environmental management strategy, is engaging staff or leadership. So that's excellent. And let me end the poll, and I think it'll show. Let's just share results. Alright. So that gives you an idea where everyone is at. A lot of people are having, the same struggles. If you said something else to your biggest challenge, feel free to post, you know, if you feel comfortable, what that challenge is in, the chat or the Q and A. I'm kind of interested, to hear hear what that is. But if you don't feel comfortable, you don't have to, though. So no worries. Awesome. Alright. Thank you so much. Hopefully, that was, informative for everybody to see. You know, everybody is struggling with something, and sometimes it's helpful to see what what your peers are, also struggling with. Alright. So with that, let's review Insights Hub and its features. So first off, what can you really do with Insights Hub? You can report on progress against industry relevant KPIs, identify specific areas of opportunity, and plan your strategy. You can analyze where making a change at your facility or organization could lead to a positive business and environmental impact. And lastly, you can identify impact areas that do not have plans to address risk. Here is an overview of the data driven cycle. Insights Hub takes you from data collection to driving results. So first, you collect your supply chain data using other tools in the Worley platform, such as Higg FEM, Higg FSLM, and facility data manager. Right now, Higg FEM, data is available in Insights Hub, but those other tools are also coming soon. Then you'll use Insights Hub to understand your data and identify opportunities for improvement. Use these insights to target your engagement with your supply chain partners by sharing or using campaigns to drive results, and then continue the cycle with ongoing data collection and targeted goals. And, again, please note at this time, Insights Hub has Higg FEM data, Higg FSLM, and facility data manager data are coming soon. Now let's review navigating Insights Hub really quick. Here's a short video showing how to access and navigate Insights Hub. We will go over all of this during the demonstration, but hopefully this helps orient you in the platform if you would like to follow along. To access Insights Hub, navigate to insights in the upper left hand corner and select insights, insights hub. This will take you to the Insights Hub dashboard. On the left is a menu where you can select different filters for your data. The middle contains KPI cards and hotspots, and the right hand side are initiative cards. We'll get into each section in more detail during this session. If you don't see insight section in your menu at the top of the page, please reach out to your account manager or support for assistance, getting added because it should be available to everyone. Now let's review what data sources are available and filtering within Insights Hub. Currently, the data sources included in Insights Hub are Higg FEM data that have been shared with you as a brand or retailer, and suppliers also have access to Insights Hub but can only see their own data compared to the industry. If you are a supplier that both, enters Higg FEM data as well as tracks other facilities as well, you'll see basically all of the data that you have access to here and then be able to filter it. As I mentioned earlier, Higg FSLM and FDM data will be incorporated into Insights Hub as well as additional impact areas. More to come on that soon. You can filter all data using the menu on the left side. By default, you will be shown the most recent twenty twenty four FEM data. However, if you have twenty twenty three data, you can view that year's data using the filter at the top. Please note, you can see data for years prior to twenty twenty three in the year over year charts, but they are not selectable in the left hand side drop down menu due to the differences in assessment methodology prior to FEM four point zero. Below the year filter, there is a note about outliers and data sources. I'll speak more to this in a moment. Below that, section are a variety of filters that you can apply to narrow the scope of your analysis. For example, you can filter by country and verification to narrow in on facilities in China that have verified their data, or you can filter by industry sector and tags to narrow in on your footwear facilities that you have tagged as producing a specific product line. As you select filters, the charts will update to display the data. Data sources and outliers have a section where you can find information about what is currently included in the Insights dashboard. By default, the dashboard will display all data available. You can click on the eye icon to view the number of assessments for each year. Outliers are flagged and excluded from the Insights Hub data by default. You can view affected data by clicking on the eye icon next to outliers and export that data to CSV. If you want to include these outliers in your data, simply check the box and the dashboard will update. You can learn more about outlier methodology in the link that I'm sending in the chat now. And there's the chat. This is also linked in the platform when viewing the outlier section. Here are all of the different filters currently available. This is also listed in the quick start guide on our help site, which I'm also sending a link to in the chat now. You can mix filters to narrow in on a specific group of suppliers. Please note that if you filter too narrowly, the benchmarking data will not display to protect data anonymity for suppliers not currently sharing data with you. Here are some example use cases for filtering. Filtering is particularly helpful if you have many assessments shared with you. First is regional analysis. You can filter by a country or countries to analyze performance of all suppliers in those areas. Second is sector benchmarking. Filter by industry sector to see how a group of suppliers compares to their peers. Third is tier analysis. Filter by facility type to understand performance of different tiers and where to target your engagement. In all of these examples, you can include other filters like tags or verification to narrow your analysis further. Now let's review KPIs and benchmarking in Insights Hub. Within Insights Hub, there are currently three main areas that you may analyze with more coming soon. The first three areas available are decarbonization, which includes initiatives around energy use and greenhouse gas emissions, waste reduction and circularity, which includes initiatives around hazardous and non hazardous waste management and recycling, and water use reduction, which includes initiatives around blue and gray water, use, reuse, etc. Here is a high level overview of the decarbonization KPIs available in Insights Hub. If you want more detail on how they are calculated, please select or click the link that I'm sharing in the chat now for all metrics definitions. So for decarbonization, I'm not going to read every single one of these, but the things that are going to be in this section are energy use, carbon intensity, the energy score within FEM, production carbon intensity, and emissions. Waste reduction and circularity KPIs. I'm also sharing a link to those in the chat as well. So that's going to be total hazardous and nonhazardous waste, as well as intensity per piece and pair and the waste section score. And then finally, water use reduction KPIs. I'm also sharing a link to that in the chat as well. This is going to be things around, you know, percentage of recycled water use that you use, total amounts of blue or gray water, per piece intensity, the water section score, etcetera. But, again, you can review, all of the different metrics available and how they are calculated so that you can understand, you know, where are these coming from, in the links that I shared in the chat. The central section of the dashboard displays all of your key performance indicators as cards. For each KPI, you can see the value as well as percent change from last year and the percent difference from the benchmark. This allows you to benchmark against your peers and compare your performance year over year. To dig into a KPI, click on the card to see the year over year comparison. The box plot shows you how your facility compares to industry benchmarks. In either chart, you can hover your mouse over the chart to see specifics, or you can click the download icon to download the chart as an image or CSV of the data that comprises it. Now let's review the hotspot section. For each impact area you will have different hotspots available. The first type of hotspots are distribution mixes such as energy sources or water sources. These charts show you the distribution of sources across all suppliers or filtered to a specific group for decarbonization, waste reduction, and water use. The next type of hotspots are breakdowns by country, facility type, tags, cadences, or product category. These charts show you the intensity for these categories across all suppliers or filtered to a specific group. The last type of hotspots are tables where you can see all of the KPIs in a table format and download to CSV for for further analysis. Now let's review the initiative section in Insights Hub. Initiatives are on the right side of the dashboard. There's a drop down menu at the top where you can select different categories or you can click into an initiative card to learn more. Please note if you're tracking a single facility, you will either see one hundred percent or zero percent for these initiatives as it is based on the FEM responses. If you're tracking multiple facilities, the percentages represent the number of facilities that answered yes to that initiative. There are a variety of sections that you can drill down into. These initiatives give you insight into the different qualitative impacts that drive performance. Here are the different initiatives available for each of the three, focus areas. First are top initiatives. That's going to be top initiatives for that specific impact area. Next are strategy. These are going to be things around policies, procedures, and strategies within your organization. Next is compliance. So this is gonna be compliance with legal requirements and other industry standards. Engagement, which includes employee, subcontractor, supplier, and local community engagement. Tracking, which is tracking different impacts such as energy use, water use, and waste, etcetera, planned improvement and remediation. These are plans for improving such as targets or phase out plans, and finally, recorded improvements and remediation. These are proven improvements or remediation where, you know, you can show that you reduced something over time or, achieved a target. To dig into the data, click on the initiative you are interested in. This will open more information on the right side where you can see a table of the data, the option to download responses, and capacity building resources to learn more. Let's talk about the data driven cycle. So kind of returning to the concept of plan, do, check, act for continuous improvement in environmental management systems, we reviewed this earlier, but let's now incorporate Insights Hub into this framework. So first, you plan. Here, you can use Higg FEM data to gather information about impact areas and your current performance is in the planning phase. Then, you can form a hypothesis by reviewing Insights Hub. Where are your lagging indicators? Where do you have poor results? How are you comparing against benchmarks? During this stage, we recommend identifying one to three areas to focus on and form a hypothesis that you want to test. Review the initiatives related to your impact areas. Where are you underperforming? For example, if you if your chosen area is energy and you notice that you have high energy use compared to benchmarking, and last year, compared to benchmarking and last year, review the initiatives related to decarbonization. What strategies or best practices are you missing? Once you form your hypothesis, incorporate this and test, and your test into your strategy. For example, let's say we want to focus on energy and notice that a lot of our highest energy using suppliers have not completed an energy audit in the last five years, whereas lower energy using suppliers have. Due to this, our hypothesis may be that the energy audits uncover energy drains so that the facility can improve their energy efficiency. Now that we have a hypothesis, we'll move to the do stage. So implement your plan. Again, this stage is for a controlled experiment and not necessarily a full scale deployment. Continuing with energy as our impact area of focus, we reached out to our lowest performing facilities to have an energy audit performed and requested that they track their energy data with facility data manager so that we can start to see the data in real time. We predict the energy audits will uncover low hanging fruit that the facility can work on to decrease overall energy usage. Next, we'll move into check. So see if it works. Did we get the desired result? Compare outcomes to your predictions. In my example, after a period of time, we check-in on our energy usage compared to the same period last year. Did it go down due to our change? In our case, some of the facilities have had energy audits performed and were unable to uncover that some equipment needed modernizing. They also ended up switching their lighting to LED in an effort to drive down energy use further. The facilities that did not act and did not have an energy audit had no change. Now, we can move to act. So, if the solution was effective, implement more broadly, or if it fell short, what adjustments are needed. And if needed, you can always return to the planning stage with new insights. In my example, it was effective, so this helped me gain additional, executive support for further energy savings changes like supporting our suppliers with equipment modernization and which I can now incorporate further into my long term EMS strategy. And it'll just go kind of round and round, so you'll continue to do that to improve over time. And hopefully that helps, explain where Insights Hub could fit into this framework, within both the planning and the checking portion. So bringing it all together. So first, you'll probably want to complete an environmental assessment to understand environmental impacts. If you already have, an EMS strategy or planning, you're probably further along in this, kind of continuum. But if you're rather new this is kind of where you'll want to start. You can use Insights Hub to identify KPIs and qualitative indicators that drive performance. So if you've already done Higg FEM, that's not technically a full environmental assessment, but it is a good place to get started, and then you can kind of build upon that. Next would be developing your environmental strategy and the policies to address impacts. So, again, the strategy is the what and the why, of kind of environmental management and your excuse me. And the environmental system is the how. So now you'll develop your strategy with which then you can kind of build out the system. So next, you'll go into developing processes. So once you have identified your impacts, you have a strategy because you know what you want to focus on, then you can start building out these standard operating procedures that are aligned with that environmental strategy. And then next you'll want to train your staff. So this is going to be all sorts of staff from you know executives down to the worker on environmental strategy policies and systems. You can use Insights Hub data to explain metrics and your data driven decisions. There's also some charts in there so if your employees really like understanding, you know, why decisions are being made or why changes are happening, it can be really helpful to include some of that context for folks. And there's different visualizations that you can use that might help, to explain that. And then finally, engage. So engage with your subcontractors, upstream suppliers, and your local community on environmental impact mitigation. You can use Insights Hub to discuss performance. So if you have a bunch of, suppliers that you're aggregating data for within Worldly, then this is where you can go okay, like let's have a conversation about where we're at, you know maybe that's with a group of suppliers or an individual, and because suppliers also have access to Insights Hub, you can be kind of speaking the same language, you'll be seeing the same thing. And then also if you're a single facility and you're tracking your performance, this is where you can also, you know, speak to, you know, potential buyers, potential new customers, and say hey we're tracking all of these environmental metrics, here's kind of our strategy, Happy to share data with you, that sort of thing. So no matter what side you're on, as far as, like, a business relationship, whether you're a supplier to someone or, like, a brand and retailer, this process and Insights Hub can help you get to that point. Alright. Let us get into the demonstration. So let me pop out of here. And feel free as you have questions, to just pop them into the Q and A. And I'm actually going to go to a different account. So right now, I'm going to an account that has access to multiple FEMs, so they have, data being shared with them. I'll be sure to highlight when, you know, it might look a little different to you if you're a facility just tracking one, facility. But a couple things just before we get into it. In the upper right hand corner, if you have access to multiple accounts, this is where you can select those. You can also translate the, the full platform into nine different languages here. This question mark icon is where you can access all of our help center information. So we've got written documentation in the help center, e learning courses in the learning center. You can chat with our support team or our chatbot, or you can submit a support request. But let's go ahead and get into Insights Hub. And while this is thinking, just a note, this data is not real. So, this is just example data. This platform is also what we call the staging environment. So this is where, we're testing new, new features and things like that. So that previous page, this is something that's currently in progress, so we're not, quite done with this page, so you won't see that quite yet, but I'll be sure to highlight anything that might look a little bit different to you depending on your circumstances. So typically, once you land in Insight Hub, it'll look something like this. If you are a single facility and you're only tracking, your own data, the benchmarking might be a little bit different. And then over on the right hand side, like I mentioned before, these percentages, if you're just looking at a single facility, will either be zero percent or a hundred percent because it's just based on a single assessment. However, if you're tracking multiple Higg FEM assessments, then this is showing you the percentage that answered in the affirmative to that initiative. So when we're talking about environmental management strategy, if you've completed in Higg FEM or have had your suppliers do that, you'll have a good place to start with, you know, evaluating your performance and establishing baselines. So on the left hand side at the very top, this is where you can select those different impact areas. You will have decarbonization waste and water use currently available, but as you can see social and environmental baselines are coming soon, so just know that that won't be currently visible. But Insights Hub is an iterative product. So this is something that you'll constantly see us kind of adding to adding more functionality to. Below that, you can see if there's any outliers excluded. If you want to understand more about that, you can click on the eye icon. So in this case, it's saying, hey. In fourteen of the assessments that you're tracking, there's some outliers, and then you have the option to include them. So if you do want to include outliers, you would just check that box and then that data will be included in your analysis. And just to kind of show you what that does. So without outliers, this is kind of a benchmark, and then we can see with those outliers, you can see how that benchmark is affected. If you're like, okay. I don't really understand, you know, what outliers were you talking about, you can download them to CSV, and it'll show you all of the values and, like, why they were marked as outliers. But, again, you can include them if you would like to. I'm gonna go ahead and not include them just for the sake of our demonstration. Within the data sources section, this is where you can see how many assessments you're currently looking at, and how many are included in, the display. And then below that, this is where you can filter. So when you're initially just getting started, you might not want to filter. You might wanna get a good baseline for, you know, total performance. Or depending on who you are, for example, maybe, you manage, all of the facilities in a specific region for your organization. So maybe you want to come in here and filter by, countries. So maybe I manage facilities in these areas, and so I really want to, look at performance specific to those areas. When you filter, it is also filtering kind of the benchmarking data. So right now, I'm comparing apples to apples. These benchmarks are comparing to my own data from last year here as well as a difference to the benchmark. The benchmarks also update when you make these edits. So I'm not comparing a Chinese facility to an Italian facility. I'm comparing, you know, Chinese facilities to Chinese facilities, so on and so forth. So just know that whenever you apply a filter, it is updating all of the data, not just, you know, the KPIs or something like that. You can also filter by different items such as sector, facility type, etcetera. So feel free to play with that. Also, if you want to narrow in on one specific account, there is the option to go here into accounts. So, I don't know if I'll be able to name one of them. So, yeah, so let's just pretend that's the account I wanna look at. Once you select a single account, then it's displaying all of that individual, facilities data in Insights Hub. So here is where you can see all of the data. And then, again, if you are looking at a single facility, that's when I mentioned, you know, this will either be a hundred percent or zero percent because it's only based on, a single facility. Alright. So, that's filtering and the different data sources available. In the middle, like I mentioned before, all of your different KPIs. You can click view all and you'll see a lot more. Each different section has different KPIs. So I shared those, articles with you that go over that in more detail. So definitely check out how those are calculated. But for example, if we're interested in learning more about this carbon intensity value, I can click on that and it will show me the year over year comparison as well as within this current year how I'm comparing against benchmark. So there's more details on metrics and how they're calculated also linked within here. So a lot of folks expressed issues with, you know, getting executive support or training employees. Something that can be helpful if you're trying to make your case for it is using some of these charts. So, you know, maybe this chart isn't exactly, like, the strongest. Let's see if I can find one here. So just keep in mind, you know, like, here, for example, if I was going, hey. We've really exploded in our production carbon intensity per kilo, and I can show you. You know, these charts can be very helpful for kind of making that case and saying, hey. We are not only blowing our past, performance out of the water, but also comparing to benchmarking, we're not doing very well. So this can be aware that a way that you can, you know, say, hey. These are why we're making these decisions. This is why staff, it's important for you to follow x y z procedure or this is why we built in, this metric that we're tracking into our environmental management strategy and then why we're constantly following up on it and asking about it. You can also download these. So you can, download just the image. So if you're creating a presentation, that can be CSV. So, for example, if we're saying, you know, maybe a goal is to increase renewable energy, we can say, hey, we used to have more renewable energy and we've, like, fallen off, you know, so on and so forth. So hopefully that kind of gives you an idea of where to get started. I think for environmental management strategy, if you're evaluating your current performance, it's important to come in here, kind of dig into this, understand, you know, okay. So thermal energy looks like it's lagging. Right? We've got some, kind of negative, not negative values, but it's increasing over time. We've also are increasing our carbon intensity per kilo. Doesn't look like per piece is as bad, so on and so forth. So start digging into these, see where you have these lagging indicators whether it's against your own performance or against benchmarking. That will give you a good place to start with, setting up different strategies to address. Once you have your KPIs, you also actually sorry to backtrack a little bit you also might take a look at your hot spots. So for example, let's look at like carbon intensity by country. So here this can give you an idea of, you know, where do you have the most carbon intensity versus the number of facilities that you have in that area. So here, I might go, okay. Sri Lanka, I don't have very many facilities there, but their carbon intensity is relatively high. That gives me a place to focus, and maybe I'll filter this down and focus in on that group and see, you know, what qualitative, pieces are related to that. You can also download these to, the image or CSV. So if you wanna incorporate that into any presentations, that's available to you. And there's a ton in here that you can use. So, you know, if you wanna see just, like, a pure list of, you know, energy intensity or, you know, broken down by facility type, etcetera, you can do that here as well. So please get in. I've I've can't emphasize that enough that it's really helpful to just start filtering, start playing with it, and then once you're getting an idea of where your lagging indicators are for your KPIs, then you can take a look at initiatives. So, let's say that in my case, I'm looking at thermal energy intensity. If we look at my energy mix, I can see we're using a lot of natural gas. We're also using a lot of purchased steam. Those are both thermal energy sources. So maybe I can focus in on my natural gas usage, because that might be a little bit easier to address. And then you can then look over at your initiatives. So here are all of the different options that you can select. So let's go ahead and see, you know, for example, are they tracking everything, here? So, you know, are we tracking all of our energy usage? That looks good. But it looks like not everybody is tracking their vehicles. So maybe that's where we can focus in on, like, making an effort to track all of these items. Or if you want to get into more, strategy, so do they have, you know, GHG emissions included in a broader corporate disclosure? If not, maybe we can dig into that. Here's my list of all of the, folks that answered that question and whether or not they said yes or no. I can see the different, accounts that did not say yes that they tracked or report this, and I can then download this data. There's also capacity building resources. So if you're like, I'm not really sure what this is getting at, you can click on that, and it'll take you to the guidance. Also, in some other cases, it will have additional guidance. So let me find one that has some more. So for example, for, greenhouse gas emissions, you might also have a link to some courses to help you understand that as well. And, again, facilities have access to this, also. So, hopefully, that helps. And just because we're getting kind of to the end of our time, I'm gonna open up, questions. So I'm seeing a question. Let's see. So yeah. And I see folks are, typing in the chat. Please submit your questions in the Q and A box. It's just a little bit easier for me to, keep track of. So I did see a comment. Can you please send the presentation and the recording, with the attendees? Yes absolutely. So you'll be receiving all of those links, the recording and the slide deck, via email as well afterwards. But the first question is, it's amazing how much information is available, but my doubt is if all of it is available with annual subscription, or in order to access is it necessary to have an extra payment. So no it's not necessary to have an extra payment. For brands the only thing that might be a little bit different than what you're seeing here is this, fly out. So this little window that pulls out, this part is a little bit special in that it's available for more advanced, brand users. But for facilities, because it's not, giving you kind of a breakdown here, it's just giving you your own data, this is all available to facilities. So definitely check that check that out. That is, all available to you, as a part of your standard subscription. So whether you purchased, FEM or just facility data manager or something like that, Insights Hub is currently available to you. Alright. The next question is, I have under my supervision five accounts. How can I link to evaluate as a group? So it sounds like you have access to different accounts here. So one way that you could do that is have one account that is kind of your aggregator account. So that might be an existing account that you have or you might create a new account, you know, to be able to aggregate that. But I would say, you know, choose one that's kind of your aggregating account, and then you can share data. So if you were, like, in, your FEM, then you could, like, share your FEM with that account. And then once they're available in this, like, module section for that account to review, then in the insights subsection, you'll be able to see that. So it may be that, you don't currently have an aggregating type of account or like a brand slash retailer account, which if that's the case that might you know, you might need to get that updated and then you would be able to do that. But if you're not able to do that or if you're not able to, like, request FEM from folks or, share with the accounts that you want to to kind of look at in aggregate, please reach out to support, and we can help, provide guidance on that and and get you to where you need to be. Alright. And then the next question is, why is there only one color showing on my energy bar mix? So it sounds like you're looking at the hot spot section, and that might be because you're only looking at one, facility and, you know, a common a common thing is you only use purchased electricity, for example. So if you only use purchased electricity, this isn't going to be as useful because you're not currently, like, identifying where all of your electricity is coming from or what kind it is. So that might not be as helpful here, but you can also go to, like, your emission mixes and see, you know, maybe you are tracking some, refrigerants or something like that, and you can kinda see that breakdown. So hopefully that helps, but definitely check out the, the quick start guide, to kind of get more details on that. Alright. I I should also mention, within our help content, there's also, like, short, short videos that just, explain, you know, a single concept for Insights Hub, and all of that good stuff. I'm going to just kind of cruise through this really quickly. So like I mentioned before, if you need additional resources, for Higg index items that's going to be how to Higg. It may look a little bit different, but feel free to, go to how to higg dot org, and it'll take you here. This is where you can get all of the guidance on Higg index, content. You can also access our help center like I mentioned before. This is gonna have videos, articles, all of that good stuff, as well as, links to other resources outside of Worldly, so definitely check that out. It also has, you know, the demo and guide for using Insights Hub as well. You can also access guidance in platform. For example, if you're filling out an FEM, you can just click on, the chat support, and then you can talk with the chatbot to get guidance, or talk to our, support team. And you can also access our elearning platform, which has a ton of, courses and different items, that you can take, related to what we talked about today as well as, other topics as well. You can also, check out our upcoming calendars on or upcoming events on our training calendar. Next week, we have a, upcoming FEM live question and answer section with Cascale, and I just shared the link to the calendar in the chat. So feel free to bookmark that if you would like to. We're constantly adding, more sessions. And lastly, we're so excited to announce our upcoming worldly customer forum in Hong Kong in September and our half day kickoff event for our brand new Worldly Platform Experts program. The Worldly Platform Experts program is designed to give you everything you need to use the Worldly platform effectively and earn a badge and show your expertise in the industry. During this kickoff event, we'll have a customer panel to discuss success stories and challenges faced by suppliers. We'll also have facility environmental tools from Higg FEM to facility data manager and insights hub to evaluate performance, plan improvements, gain support internally, and implement and measure results. After the event, you'll continue your learning by completing an online curriculum and have access to Worldly Experts for exclusive cohort check ins and discussions. At the end of the present or program and successful completion of the program assessment, you will earn a badge for your efforts, and you will be empowered to drive impact at your organization. Join this special special event and program just for you. I will be there, and I hope to see you too. And I just shared a link to both the forum as well as the platform experts program, for your reference. Awesome. And there's a final question. So the final question says, is it possible to obtain a complete FEM compliance report from the Worldly portal, not just the indicators, but a compliance report for each aspect? So, yeah, that actually would probably be if you go into, I don't know that it's, like, technically a compliance report, but if you go into the let me just that. The actual, like, assessment, I'm just gonna pick one at random. It's not letting me click in here. But, so if you actually, like, review the assessment, and then there's a let me see if I can just show you. And I know we're overtime, so I apologize. But, just since this question got asked, if you go into your actual assessment this one hasn't been posted, but there's a results tab that's usually here after it's been posted. And it will have, like, areas of opportunity and, foundational expectations and things of that nature. So sorry. I can't show you. I don't have a good example for that right now, but, but but that will have when it's posted, it will have a results, tab here that you can review that. Alright. So with that, thank you all so much for your time and attention today. I hope this was helpful. After the session you'll be shown a survey really quickly if you don't mind answering that just to let me know how I'm doing and what we can do to improve that would be really, great, but thank you all for everything today and thank you to our wonderful interpreters for their efforts. Alright thanks everyone, we're having another one of these so if you have colleagues in Asia or you know that time zone just works better for some of folks that will be tomorrow, as well. So alright. Thanks, everyone, and I hope you have a wonderful day, and you'll see an email from me with, additional resources in a little bit. Alright. Thanks so much. Have a good one.