You've submitted your Higg FEM — this session is where the real work begins. We'll break down how scoring works, walk through your Results tab together, and then use Insights Hub to interpret your performance and surface your highest-priority improvement areas.
Workshop occurred: May 2026
▼ Video Transcript
Welcome to today's session. My name is Leah Jaggars, and I'm the senior education manager at Worldly. This is a working session, so it's not a traditional webinar. Over the next forty five minutes, we'll go through three short sections, and you'll have time to open your own data during each one. You will leave with a completed action plan template and a clear sense of where to focus next. So a few things before we get started. Please go ahead and submit questions into the Q and A box. This way, I can get back to you, if I'm not able to get to it during the session, via a follow-up email. You are muted for the duration of the webinar. If at the end of the session, we have some time to go over some more complex questions or if someone would like to come off mute, I can unmute you for more of a conversation. So that is an option, but just during the presentation portion, you will be muted. This session is being recorded, and I will share the recording, the slide deck, and all the links and the worksheet that we'll be going over today, to all registrants. And then finally, there are captions available in multiple languages via the CC icon as well as in English. Alright. So let's go over what we're going to cover today. The first section is about ten minutes long, and each section will have a short hands on activity at the end. So each activity asks you to open up a specific area of the platform and look at your own data. After the three sections, we'll have fifteen minutes for questions. So if you haven't already, now is a good time to open your Worldly account in another tab so that you can follow along. So the first section will cover talking about the FEM scoring logic, the results tab, and what your scores mean. Then we'll get into interpreting your results with insights hub. So we'll talk about the dashboard, KPI cards, and initiatives. And then finally, we'll build your action plan. So looking at the gap, what initiative that might help with, and then what is the first step, and I'll go through an example. So before we get into the content, I want to be clear about what this session is designed to produce. The goal is not just information. It's action. The three activities you do are short, but they build on each other. So by the end of the session, you'll have filled out the first rows of the action plan worksheet, that I'll share with you in just a moment. And that will be something that you can take away and use in the future if you would like as well. Alright. So first, I would like to hear from you just to get a sense of where everyone is in the process and how familiar people are with Insights Hub and with FEM. So I just launched a quick poll. What best describes your experience today? This is your first FEM submission. You have submitted before but are new to Insights Hub. You already use Insights Hub, or you manage multiple facilities who submit FEM assessments. And I I meant to include something else here as an option, but I left that off, so I apologize for that. So I'll give everyone a moment or two to respond. Thank you so much for responding. Let me go ahead and end the poll, and I'll share the results just so you can kind of see who else is in the room today. So we've got a wide variety. A lot of you have done FEM, but maybe aren't really using insights quite yet. So that'll be a really good place for us to go. And then for folks that manage multiple facilities, today's presentation is primarily if you're looking at one facility's worth of data. However, when you manage multiple facilities or if you're a brand or retailer, you can definitely do the same activity that we're doing today just at kind of that wider level of multiple facilities instead of a single assessment. So thank you so much for sharing. Let me go ahead and stop sharing that. Alright. So let's start at the beginning, your FEM results. Even if you have submitted before, it's worth spending a few minutes on the scoring mechanics, because understanding why your score is what it is changes how you use Insights Hub in part two. Alright. So let's just talk about FEM scoring and what is, what the information is telling you. So the FEM is not a pass fail. It's a continuous measurement tool. So I want everybody to be very, very clear that while there is scoring and there is points, it's not meant to be like, oh, if you get twenty five points, you failed. It's really just meant to identify where you have opportunities to improve. So the key mechanic to understand is that every section is scored out of one hundred points, and it's split across three levels. Level one is foundational. So this is questions around awareness, basic practices, tracking systems. Level two is where most of the points live at fifty percent. This level rewards setting targets and measuring progress. And level three is leading practices with another twenty five percent. So if you are at level three, that's, like, really, really amazing, but it's not telling you that you're not succeeding if you're not achieving level three. So, hopefully, that helps and is more clear. So here's the part that surprises many facilities. If you haven't answered all of the main questions in level one positively, also known as saying yes that you do those things, level two and three contribute nothing to your score. So a facility that genuinely is tracking their energy and has set targets but hasn't ticked every level one box, for example, maybe they're not tracking all of their sources or something like that, they may have a lower score than they deserve. So the fix is to go back to level one and close those gaps first. This is also what part three of today's session is about. Also, just a quick note, if a section is not applicable to you, for example, not applicable answers are removed from scoring and their point weight is redistributed across the remaining questions in that level. So you're not punished for having a question that's not applicable to you. The score of that question would just get moved to the other questions that are applicable to you. Alright. So here's what we're seeing on screen is an example of the results page after you submit. In this case, this particular, image also has, had their verified. So we're seeing both a self assessment score as well as the partially verified score. So partially verified score combines the verified level one questions with your self assessed answers for the rest. This is, the current process. In the future, it may be additional levels that get verified, but for right now, it's just level one. So below each, section and each score or or below, it has its own score bar and a row of three dots showing your level achievement. So the first dot means you achieved level one, and then two filled dots means you achieved level one and two, so on. So if you see a very low score bar but with only one filled dot, that might be a section to score to focus on or if it's like a half filled dot. The areas of opportunity section at the bottom when you're viewing your results, page lists level one questions that you haven't yet answered positively. And I can show you an example of that in the platform. It's not exhaustive. It does focus just on the, foundational expectations, but it's a useful starting point. A quick note, if your total score is zero, like, for the entire, assessment, the most common reason is there's a site information question that asks if you have a valid operating license or if you have other required permits. So if you answer no to not having an operating license, that will result in a zero for the entire the entire assessment. And I see a question, that I'll answer really quickly just so everyone can orient themselves. So, the question is, where are you looking, on this screen on Worldly? And just in the interest of being extra clear, I'm actually going to pop out of here and go to my, Worldly platform. So thank you for asking this question. So if I go to supply chain and then go to FEM, once you submit your your assessment, there will be another tab here that says results. So if you when you click on FEM, if it takes you to this page, if you've submitted it, you should see a results tab. If it takes you into the assessment, your assessment might not be posted. So that's one thing to be aware of. But if you go to results, then you'll see your score. This is a different account than what I am used for the screenshot, because this one didn't get verified, but, hopefully, that helps to kind of orient where you find this information. So that's how you get to this page. This will also have the greenhouse gas emissions, amount. So if you're doing any sort of reporting and you need a value for that, that's available there. And it also breaks down all of the different, sources. And then finally is the areas of focus and improvement. So this is what I just mentioned, being able to see, you know, which foundational expectations are you missing. So thank you for asking, Ruben. That was a great, timely question. Alright. So let me get back into this. So hopefully, everyone can find that okay because our next piece is an activity. So I'm going to put a timer after I'm finished with the explanation of three minutes just to keep us on on task. So what I would like you to do is open your Worldly account if you haven't already and go to assessments. So go to Higg FEM. Open your most recent posted assessment and go to the results tab. Find the section with the lowest score. Make note of the level dots and write it down in your action plan worksheet. So, this is linked here. The action plan worksheet is in a QR code. I'll also be sharing that later. So if you don't want to put that in the worksheet right now, you can just notate it. But I'm going to give you just a couple minutes to do so. And if you're having any trouble, I'll also show where that lives. Again, let me find my timer. I don't know where my timer is. There we go. Alright. So starting now, three minutes. Alright. How's everyone feeling? Oh, and there's a question. How to fill this if we are collecting several factories assessment? I think that's up to you. So if you if your goal today is to holistically look at your program and all of your facilities as a whole, then you'll just want to fill it out for your overall amount, and we can look at that on Insights Hub. So, Kana, if you just wait a moment, I'll show you where you can find that for multiple facilities without having to go into each individual assessment. So just be aware of that. And or if you are wanting to focus in on a specific facility that you manage that, you know, maybe you're working closely with to improve things, you can use that one, but I'll show you in just a moment how you can find a similar score for an aggregate view. Oh, and there's a question from Nick. There's no option to select when there's only a half of a level circle. You can feel free to draw that. I apologize. I didn't have, like, a half and our timer is up. They didn't have a half circle thing as I when I was building it. So I apologize for that. But feel free to, you know, put a number of, like, one point five or whatever whatever makes sense to you. This will be your working document. So as long as you know what it means, that will be great. Alright. Great. So, hopefully, most folks have, documented that first step. And if not, don't worry. I'll be sharing all of this with you, afterwards as well. So, you know, if you're wanting to work through this with colleagues or anything like that, you have the worksheet, and you can, do that at any time. Excuse me. Oh, and there's one question. Can you review one more time real quick what level one versus level two or three means? Yes. So level one and let me actually go back one step here. So level one is your awareness and basic practices. So all the questions in level one are things like, are you tracking this? Do you have mechanisms in place to keep track of, you know, usage? Things like that. Level two is more where most of the bulk of the points live, and that's around targets and measuring improvements. So once you're tracking something, that allows you to have a baseline. And then level two is really, can we improve upon that baseline, by setting targets, making plans, you know, maybe purchasing different things like, energy attribute certificates, things like that. And then level three is aspirational and best practices. So, again, don't think of this like a grade score. Like, a hundred percent is an A and twenty five percent is an F. That's really not how this is meant to be understood. So, hopefully, that helps, Navendu, but let me know if if that doesn't answer your question. I'm also happy to share I have a short, scoring video that goes into it in a little bit more detail as well. And there's a follow-up question. Are all of the levels of questions a part of the same FEM questionnaire? That's a great question. So, it depends on your applicability. So the sections are the same. And when you look at all of the questions within the actual guidance, they're all listed the same, but not all questions are applicable to all facilities. And the reason I say that is, for example, a good example would be there's a question around power purchase agreements. If you answer yes to that question, there's some subsequent questions that will get asked of you. Whereas if you answer no, you're not asked those questions again because you're not asked those questions at all because it's not relevant to you. So there's all the same questions are available to all people. But depending on your facility operations, you might actually be answering different questions. So I'll show you what that looks like, and that might help give you a little bit more context in just a moment as well. Alright. So, hopefully, everybody got a section that you want to focus on. Doesn't have to be perfect, but let's get into part two. So now that you know your score and where your lowest section sits, the next question is how does that compare to other facilities in my industry? That's what Insights Hub is for. So let's walk through it together, and then you'll have a few minutes to explore your own data as well. Alright. So what, when you first open Insights Hub, you are looking at the decarbonization impact area by default. You can change the impact area using the drop down menu, and this option opens some different options. In general, there's kind of three main areas within Insights Hub. So first, there's the KPIs section. This is that kind of central section of the dashboard, which I'll show you in just a moment. This will have your quantitative metrics for each impact area. There's a option called environmental baseline, which will give you all of the scoring, for each section as well. So, to the person who asked earlier about what if I'm managing multiple facilities, this is where you can see that, and I'll show you that in a moment. There's also hotspots. This is kind of the middle bottom portion of the dashboard. This shows you the distribution of emissions, energy, water sources, etcetera. And if you have multiple facilities, this will also show you performance by country, facility types, or tags if you're using them. And then finally, on the right is the initiatives section. So these are qualitative indicators that are tied directly to your FEM answers. So each card in this section will show a specific action. One hundred percent means that you are already doing it, whereas zero percent means it's an opportunity. If you are, looking at an aggregate view of multiple facilities, this percentage will be the average across those. So just be aware of that. And then you can also click on any card to see capacity building resources and next steps. And then a note on timing, Insights Hub has data for, twenty twenty three, twenty twenty four, and twenty twenty five. So if you had looked previously and you didn't see twenty twenty five yet, that is now available in Insights Hub so that you can compare those full three years of data if you have them. Alright. So let me do one more poll just to get a sense of where folks landed. So which impact area are you most focused on improving this year? And this can be based on the activity that we just did or just because you have different goals. That's perfectly acceptable. There's no wrong answer here. It just helps me when I go through demonstration or I'm explaining something to kind of speak to what you all are focusing on. So the options are energy and greenhouse gas or decarbonization, wastewater, chemical management, water use, waste management, environmental management systems, or not sure yet. Also, if air emissions was your lowest scoring section, you can choose the decarbonization because that's kind of the greenhouse gas piece. Alright. Awesome. Thank you so much for sharing. It looks like wastewater and energy are kind of topping out. Some folks aren't sure yet, but that's totally fine. So let me just share these results. You can kind of see. So we've got people focusing on all of the different areas, so that's excellent. Hopefully, that gives you a sense of of where people are. Alright. Go ahead and stop sharing. Alright. So here's an example of what the KPI cards look like. So each KPI card shows three things, shows your current value. So in this example, I chose, kilograms of production energy intensity. So how much energy do I use to produce one kilo of product? Then I have my value. On the left here with a little calendar icon, this indicates your year over year performance versus your own data. So this is just your own comparison. If you see kind of a blank or a gray section here, this just means that you don't have the previous year of data. And then on the right side is the benchmark value. So what I mean by benchmark and I see that there was a question that says, what what do you mean by the industry benchmarks? So this benchmark is comparing against all facilities that have submitted an assessment for the year. So keep in mind, it's not every facility across the entire world. That would be really difficult to collect. But it's at least, you know, twenty thousand, forty thousand, something like that, facilities that submit on a yearly basis, and that's where you can, kind of see the initial value. I'll show you how you can further compare so that it's a little bit more meaningful to your individual facility. But when you first view it, this is just showing the comparison to all facilities that have submitted data for that particular reporting year. Below that is, if you click into the KPI card, this little panel will show up, and I'll show you this in a bigger view in just a moment. But this is showing you on the left your year over year comparison. So it's a similar view of this particular value, but showing the data actually plotted on a graph. So you can see if you're improving or, or getting worse over time. And then the gray dotted line is, the benchmark. And then on the right hand side is a box plot. This one is a little weird because it's pretty low, but I'll show you a better one. But, basically, it'll have a box here, and the box is showing you where most facilities are, landing within that particular reporting year for that particular metric. And then the line will show you where you are in that grouping. I'll show you a better thing. I didn't realize I grabbed kind of a bad image for this, so I apologize for that. So, hopefully, this gives you, a breakdown of what all of these things are when you're looking at an individual KPI. Alright. And the next page, we'll see how we do this. So I'm on Insights Hub. I clicked on the value, and then you can hover over these to see the actual numbers. I also want to mention there's a view more. So if you're looking at the KPI section, and it says view more, just be aware that that does open up below that. Alright. And I'll show you a live demonstration in just a moment as well. Alright. So the initiatives column on the right side of the dashboard is one of the most useful parts of the tool for facilities. Unlike the KPI cards, which show continuous metrics, the initiative sections when you're looking at a single facility is binary. So they reflect a specific FEM question, and your answer is either yes or no. So a hundred percent card means that your facility already does this. This is what they'll look like. They'll say l and then the number. So this is a level one question. Do you track energy? So in this case, in my example, I do track energy. There's a different level one question about purchasing EACs or, RECs, and I'm not doing that. So it shows zero percent. So this indicates that this is a potential action that I can take. Do you have to do every single thing necessarily? Not necessarily. But if you do want to achieve level one, go beyond level one, it's best to at least explore these options and see what can help you get there. So what do you do when you see zero percent? You can click on the card to open the detailed view. There are capacity building resources and sometimes case studies, sometimes other links at the bottom of the page, and then you can also download the action table. This will list follow-up questions related to that particular question to help you get started. Also, I like to think of the zero percent cards as kind of being your to do list. Like, okay. We're not doing that now. Maybe we can do that in the future, and then you can use that as kind of a jumping off point. Alright. So I'm going to describe how to do this, but then I'll also show you in just a moment, and then I'll set the timer. So this is activity two. Find a KPI where you are below the benchmark. And I'll also explain, how you can filter that to be a little bit more meaningful to you. So, again, if you already have the action, worksheet, that's just the QR code so you don't have to worry about, grabbing that again. But go ahead and open insights hub. So this is insights at the top of the dashboard, and then go insights hub. You want to select the air impact area that matches your lowest scoring section from activity one. So for example, if you are, focusing on energy, you'll want to go to the decarbonization section. If you're focusing on water, you'll want to go to the water section, so on and so forth. If it was EMS or chemical management, you'll want to take a look at environmental baseline. Then look at the KPI cards. Find where you are below the benchmark or where your year over year trend is not improving. So whether you want to compare against your own performance or others is up to you. You have the data available either way. And then write that KPI in section b of your action plan worksheet. While you're there, note any zero percent initiative cards in the right column. Those are your next step candidates. So I'm going to pop out of this just to show you what I mean, and then I'll come back to this so you have the instructions. So let me pop out. Alright. So I'm going to go insights, insights hub. And I just want to say this is staging, so it's not real data. So I'm just going to pop back to twenty twenty four because that one's a little bit more realistic. So here, I can see all of my data. I'm under environmental baseline. You do have the year selector here. So if you do want to look at different years, you can do so here. This is also a drop down. So like I mentioned before, if you are focusing on energy, you might want to take a look at this section, the decarbonization section. Whereas if you're focusing on waste, look at waste reduction, so on and so forth. For anything that's not captured in a particular section such as chemicals, you might want to look at the environmental baseline section. In the middle are all of the KPIs for that specific section. So like I mentioned earlier, if you are managing multiple facilities and you're viewing, multiple facilities in Insights Hub, this is where you can get those score values. So I apologize. I can't remember the name of the person who asked this before. But, hopefully, this helps just kind of show you know, I'm only looking at one facility, but it will say how many you're viewing up here, and then you can see the aggregate, average value. So environmental baseline will have all of these different, score section scores as well as some additional information such as audit person days, operating days, so on and so forth. If I go to decarbonization, though, just to give a little bit more of a direct example I apologize. Aging takes a second sometimes. And I don't know why it flipped me into twenty twenty five, so let's go back to twenty twenty four. So here, I can see different values and different KPIs that are related to decarbonization. And I think it just loaded again, so I apologize for that. Staging can be finicky. So here we can see different values such as carbon intensity, electricity carbon intensity, and etcetera. If you're not sure what a metric is, you can always click here, and it will give you a kind of brief overview and ex explanation of what that value is telling you. You can also click more details on metrics, and it will take you to, a full list of all of the metrics, and their definitions. So when you view this, here, I'm seeing my year over year, performance. And then here here's what I meant by the box plot. So it'll usually be this kind of box section. This upper line is, like, the maximum, and then the lower line is the minimum, but then the bulk of, benchmarking facilities are landing here. And then this particular, facility is towards the top of the group. One thing I do want to make is make clear as well is number going up and number going down aren't always the best indicator of if it's good or bad. So carbon intensity, you want that number to be low. So if you start seeing this going up in value, that's a bad result. However, in other examples like on-site renewable, you want that number to go up. So just pay attention to that. It does color code it, but for anybody who, you know, might be color blind or anything like that or struggle with that, let me know because that's one thing that I've noticed that it's not always clear if you're not able to differentiate between red and green. So I just wanted to throw that out there. But here, you can see this listed here. And then if you want to filter to for the benchmarks to be things sorry, facilities that are more relevant to you. So, for example, let's say you're a finished product assembler. Maybe you don't want to be comparing your performance against material producers because the way that you operate is very, very different. So that's where these filters on the side come in. If you are aggregating multiple facilities, you can use these facilities as well to filter down. But I think this particular facility is in China. So let's say I just want to look at my performance against other Chinese facilities, not specific to any sort of, type of facility, but just where they're located. So you can choose these filters, and it will show you what you're filtering by at the top. And then this will update the benchmark accordingly. So right now, this says seventy point nine percent. And if I remove that, let's see what it is after that. So it's seventy six point one percent. So my value is actually not as poor when I'm comparing against other facilities in my specific region. You can also slice and dice it different ways so you can see, you know, facility type and choose different sectors and and things like that. So you can really get pretty narrow. If you narrow it too far, it may result in this type of display where both of these values are this gray because it's getting too narrow. So just be aware of that. But generally speaking, this will get you a little bit closer to a more meaningful value instead of comparing against everybody across the world. You can kind of focus in on other groups that are closely related to how you operate, etcetera. And then on the right hand side is that initiatives section. So there is a drop down here. So top initiatives is kind of the high level summary of the top ones that you might want to focus on. As you scroll down, you can see certain ones are zero and certain ones are one hundred percent. So if I click on one of these, if it says l zero, this is actually, like, an applicability question. It's not necessarily, like, a scored question, but it's just like, hey. Do you do this? So this is an opportunity that you have. So for example, I don't currently, for this facility, participate in an industry program that addresses emissions. So I don't have any value here. And then in this table, you can see the different questions related to that particular section. If you click download data, that will download this, table, and it might have some extra call ups that give you more information. And then below that are the capacity building resources or list of more programs in this example. In other sections, let's go ahead and do, like, strategy. We can see oh, I don't have an employee who's responsible for energy. So that's another, you know, probably a quicker win of just assigning someone the responsibility. Right? So there could be big things in here that could be difficult to achieve, or there could be really easy things that you can pretty easily remedy today. And then you've got some different resources here as well. So, hopefully, that helps you orient to how to do this. Let me then display this and set our timer. And I'll answer a couple of questions as well while that's going. So I'm going to give you three minutes. There was more of a statement. For the chemicals module, level three questions are being answered by the chemical manufacturer. That's not necessarily true. There are questions in the chemical section that ask how how you engage with your chemical manufacturers and if you have, like, different processes set up with them. If you have a specific question about that, let me know, though. Otherwise, yeah, if you look on HowtoHigg, you can kind of see all of the level three questions in general. And then there's the question. Is there a way to check that information from multiple sites? I mean, as organization results. Yes. So, depending on your account, if you aren't currently tracking your, multiple facilities in aggregate, you might just need to have an update to your account. If your account is currently listed as a facility, usually, that's going to just represent one facility. But we do have other accounts available where you can track, multiple facilities, either of your own or if you want to track your supply chain. So if you aren't doing that already, feel free to reach out either to support or reach out to me, or you can send me a message. But, if you are already collecting that, then when you go to insights hub, hopefully, I answered that where it will show you your aggregate view. And I can show you that in the platform as well if you would like, but it's the same view. It's just going to have the average value for the KPIs across all of your all of your facilities instead of, like, a zero percent or a one hundred percent. Okay. And then the next question is, can you go over how the completion of level one, two, or three questions affect the facility score? If facilities only answer level one questions, does that mean the FEM score will always be lower? Is it better to have level two and three answered as well? So it depends. If you are only able to answer level one questions because you are not yet doing things in level two and three, that's going to be different versus you are doing everything in level one and then therefore are answering level two and three. So for context, level one is going to be those basic tracking pieces. If you do not achieve level one by answering yes to all of the kind of top level questions, so that's all the, like, numbered questions, and our timer is up. So if you don't answer yes to the numbered questions, then you will not be able to achieve level one. And then, therefore, anything if you optionally decide to answer level two or three of your own volition, those will not then count towards your score. However, if you do achieve level one, then level two and three totally connect to your score. So it just depends on whether or not you have achieved level one. The the question, is it better to have level two and three answered as well? Some business partners may ask you to answer level two and three questions even if you do not achieve level one. That's why in the platform, you have the option to open up those levels. But if you do not achieve level one, answering those questions will not improve your score. They are good things to do and we do encourage, you know, doing that sort of tracking and everything like that. But if you're not yet achieving level one, my recommendation would be to focus on all of those level one practices to make sure that you're doing all of those before worrying about level two or three. Right. There's a question. I have a question. What do you mean when you say track supply chain? That's a great question. So I mean, tracking your suppliers. So for example, let's say you're a finished product assembler and you get materials from a materials producer, you get zippers from a components manufacturer, so on and so forth. You could also use Worldly to request FEM data from those suppliers that serve you. So that would allow you then to get to your scope three emissions values. So that's kind of what I mean by track supply chain. You can track your upstream suppliers before things get to you so that you have a more holistic view of your overall performance. Alright. And last question before we move on. So for context, we are distribution center and are completing level one as some requirements are not applicable to our operation for level two and three. Is this enough to achieve level one? Yeah. So level one, if you're really just being asked, hey. You know, you don't manufacture things. You're shipping things. Right? We just want to get a baseline understanding of how you manage environmental performance or something like that. That's perfectly acceptable. Again, scoring does not mean that it's a pass or fail. It's really just indicating where you're, falling in this kind of schema. So, if level one is totally fine and acceptable, for your brand partners and you don't really have all of these impacts like wastewater and, emissions just due to the nature of your business, that might be fine. It's really up to you, how you're managing your business, what your business partners expect from you, and how you want to, move forward. So, hopefully, that helps, but let me know, if that didn't quite answer your question. Alright. Let's get into the next section. So now we have everything we need. We know our lowest scoring section. We've identified a lagging KPI. And then in the next few minutes, we're going to turn that into a simple, usable action plan. The goal is not to build a complete implementation roadmap today. It's really just to identify your priority area, find two or three initiatives most relevant to it, and write down your first two steps. That's enough to leave today with some real momentum. Alright. So here's the framework that we'll use in the next few minutes. It has three steps, and you've already completed step one during activities one and two. So step one is the gap that we identified. So one section and one KPI. Keeping it to one is important for now because trying to fix everything at once is how improvement plans tend to stall. Step two is finding relevant initiatives. So in Insights Hub, again, each initiative is zero percent if your facility is not yet doing that. When you click into the card, you'll see what the FEM question is linked to plus resources that explain how to get started. And then step three is writing your first steps. These don't need to be big. They just need to be specific. So maybe this looks like research EAC purchasing options in our country or ask our energy supplier for renewable options or schedule a conversation with our operations manager about this. So all of those are first steps. Please note this framework is transferrable to every impact area. So the example that I'm going to show in the next slide uses energy and greenhouse gas, but attendees should apply it to whatever section they identified in activity one. Alright. So step one, the gap. This is an example, but may or may not resonate with your specific goals. So just be aware of that. So, for example, my KPI that I chose is electricity from renewable sources. It's zero percent right now. My facility currently uses no renewable electricity. The benchmark is most similar facilities in the same country are using eight to fifteen percent. So that's a good goal that I can shoot for and is achievable because they are also within my same country. My section score, my energy is at level one only. So I'm not quite yet doing level two or three actions. Step two, look at my initiative cards. So in this example, the level one question of EACs and RECs is zero percent, so I'm not doing this. I don't have any renewable energy targets in level two, and I don't have a current energy audit. I can click into each of these cards, and I'll show you how to do that in a moment, to see additional resources below to understand how to then do that. And then step three, two concrete first steps. So for this example, one might be contacting my electricity supplier and asking whether they offer EACs or RECs, or if they have, like, a power purchase agreement where we can set up some direct renewable usage. Or number or step two or part two rather or the next step would be to review the inside capacity building link under the EAC and RAC initiative card. It includes case studies from facilities in your region who have used these tools. So, hopefully, that helps to orient you. We've got our action plan again if you need it. You don't need to finish it today. You'll have this to take away, and you can use it again if you would like. If you're not sure which initiative to choose, pick the one that feels the most actionable given your facility's current situation. There are no wrong answers here. You're just building a starting point. You're not committing to anything. So first, keep the action plan worksheet open if you closed it. Next, write your priority section from activity one if you haven't already. Write your KPI in activity two if you haven't already. And then section C, go ahead in insights hub and open some initiative cards relevant to your KPI to see what you find and then write some of those actions down. And then section D, write somebody that you're going to talk to at your facility and share this with. That is a super helpful thing. Just keep you accountable. So if you're like, hey. I've shared this. I'm working with someone internally. That gives you a little bit more motivation to keep it going. Alright. And let me go ahead and pop out of here so I can show an insights up and if anybody needs, any help with that. And I'm going to un-filter that just for the sake of it. Also, I'm going to pop over so I'm going to a different account in my staging environment that has that is tracking multiple facilities. So this will give folks a sense of what that looks like if you are looking at the aggregate view. So here on the right hand side, now it's not just zero percent or a hundred percent. It's telling me fifty five percent of the facilities that I'm tracking here are participating in an industry program. So for anybody who is looking at their overall view and looking at multiple facilities worth of data, just be aware that these initiative cards are showing you how many of your facilities, like, percentage of your facilities are answering yes to that question. Whereas when you just look at one, it's showing you zero percent or a hundred percent. I can filter this down to an individual facility as well. So let me just grab one of these tables, actually. So if you are tracking multiple facilities, you can filter in this little account section by their facility name or their Worldly ID to get a similar view to just a single single facility's data. Oh, and, clearly, I chose a bad account. Hopefully, that helps, though. And then, also, you can also filter. So this will just look at your Chinese facilities that you're tracking and then comparing against other Chinese facilities. Okay. And let's see if this will there we go. So if I'm in decarbonization, if you are not yet achieving, like, level one, top initiatives is a good place to start, but also tracking. So within any of these sections, tracking is going to be the bulk of the level one questions. So this is where you can go to see, okay. What am I not tracking? What do I need to start working You know, if I'm looking at this, I might go, oh, okay. Most of my Chinese facilities have not had an energy audit within the last five years. Maybe that's something that I can fund or get a project going and engage with an energy auditor company or something like that. So, if you click on these, it gives you kind of a short version for an individual facility. Again, this is just going to be the different KPIs relevant to this question, and your own performance. But right now, I'm looking at an aggregate view. So below, I see my list of facilities that fall into this filter, and then I can see the different values. And then I can download this data. But if I click on capacity building, this will take me into some resources for this section, and I can let's see. Which one was it? It's the audit. So if we go here, this will give you more information on how to actually do this. So an energy audit is a systematic review, so on and so forth, and it gives you the different things that should be captured in that audit. So whether or not you perform it yourself, or if you hire someone to do it, there's all this detail here, and it has some additional resources as well for technical information. So this can help you get started on some of these activities. And each question will have a different option at the bottom. So in some cases, they have, like, a case study. So in this case, this question was knowing which processes use the most energy. So there's capacity building, but there's also a case study. So if you want to read about how someone did this. Oh, and that was reject. Oh, no. We need a new link. So I'll let them know that that doesn't work. But for the most part, these should have different things that you can link off to to understand more about that question. Alright. So I'm going to answer a few questions. So there's a follow-up. So as a warehouse where we assemble the finished product, could they request that suppliers respond to the FEM? Yes. So anybody can request that your suppliers respond to FEM. You just have to have a specific account type. So if you are not sure of your account type, or if it, has that capability, you can go to account profile. And this will show you kind of your account information. This particular account is a brand. It might say brand, retailer, verifier, facility, etcetera. So depending on your account and your subscription, you may need to change your account type or get a new subscription. Right now, facility subscriptions are really meant for an individual facility. However, if we go to subscriptions. So these are the facility subscriptions. But if you want what's known as an all access subscription where you can track your supply chain, please reach out to us, and we're happy to discuss and and talk about that. So, hopefully, that helps answer that question. But, yeah, anybody can track their suppliers using FEM if they would like. Alright. The next question is, I understand that some areas may show a zero percent score if they're not applicable to our operation, since we are distribution center completing level one requirements. In this case, will those nonapplicable items negatively affect our overall score? No. So if something is not applicable to you, for example, this will display like, a common one that comes up is having a coal phase out plan. So this one, it just shows this gray. And that's because this particular account is not using coal. So, therefore, coal phase out plan is not relevant to this facility. So you should see this little gray mark on any of these initiatives if it does not apply to your facility. If you aren't seeing that and you're like, woah. We don't use coal, but it does have a value here. There may be something in your assessment that is indicating otherwise. So you might want to take a look. But generally speaking, for things that are not applicable, it'll be this little gray box with with no percentage. Alright. The next question is if we did not have an FEM last year, what is the benchmark under the percent difference from benchmark in our KPI cards? So that's a great question. So this is actually a good example. This particular account did not submit data for twenty twenty three. So this one only has twenty twenty four. So when I hover here, I can see that my value is point one six five for carbon intensity, whereas the benchmark average is point zero nine four. So that's the benchmark that I can compare against if I don't have my own previous years of data to compare. And then you can see how where you're falling within the year of performance for the entire cohort who submitted their assessments. So, hopefully, that helps. If you don't have your own performance to compare against, that's totally fine. Other benchmarks can be valuable in that. Also, maybe other benchmarks, like the industry benchmarks, aren't as reasonable to you and you have a specific goal that's coming to you from corporate, that could totally be valid as well. So nothing there's no wrong answers here is mainly what I want to emphasize. There is a question. Where can I see the texts you're opening? I'm not sure what you're referring to. If you're referring to these, if you click on here, there's links at the bottom. So if if that's what you're speaking about, let me know. But if not, let me know, and I can point to the different area. The next question, is there a way to export data on the facility level scorecards, just the overall FEM rating for each facility for a brand managing multiple facility assessments? Yeah. So let me pop back over to this one. So within insights hub it may just take a second. Anywhere that you see this little icon means that you can download it. So you can download the image or the CSV. And when you have this unfiltered, so I don't have this filtered right now, this will download, like, the data that comprises this particular table. But there's a bunch in here. So depending on what you want to look at, for example, facility KPI table, that might be what what you're thinking of more. This will list all of your facilities that you're tracking. Just make sure that you're not filtering. And then all of their values across the board. It will show you kind of a short version here, but it does have all the scores, all of that sort of thing. So if you download that to CSV, that'll give you kind of that overall rating for all of these facilities. And then, also, when you're viewing this, like, a carbon intensity section, there's also options here. So if you do want to download the CSV of this one or the image and as well as this chart, those are also options. So just depending on if you're narrowing in on, like, all KPIs or a specific subset, hopefully, that helps you get there. And the final question I see is how is the benchmark set? So the benchmark values are basically the aggregate average values for all facilities that submitted during that reporting year. So now that I'm looking at a account that is tracking multiple facilities, the fun thing about this account in staging is that it represents almost all of the facilities in staging. So that's why our benchmark isn't very different because it's all of the data. But when you're looking at an individual value or an individual group or let's even just do, like, the breakdown by country. When you view that, this is then showing a different amount. It still looks the same because this account just tracks everything in staging. But you can see it does slightly deviate there, but it'll show you kind of this aggregate view just for Chinese facilities. And then the benchmark is also just Chinese facilities. So, again, benchmarks, the right side where it says difference from benchmark, that's the industry benchmark that's based on everyone that submitted for that reporting year, and you can always filter to narrow the scope of that comparison using the filters on the left hand side. Alright. Then there's a kind of unrelated question. So we purchased the same amount of EAC certificates for scope two every year, but we are not getting the benefit of greenhouse gas reduction in scope two. So why should we purchase EAC certificates? So that's a little bit beyond the scope of this conversation. However, I do encourage you to let me just pull up this link to check out the resources here because there's information about the different scopes and how you calculate it. Within the results section, and I'm sharing this link in the chat now, within the results section, when you're in the platform looking at your FEM, that section is going to give you your overall greenhouse gas emissions and then a breakdown based on each emission source. You can then take that data to calculate your scope two and then use also the data about the GHG or the EACs rather to then subtract that from your reporting. The reason that we give you the overall is you can report on these things in a bunch of different ways. Therefore, we'll give you the overall. We'll give you all of the breakdown, and then we'll also give you how much you offset within the, data download section so that you can calculate that yourself. Each reporting schema and framework can have a different way that they approach those types of reports. So just be aware of that, but I highly recommend you can go to this overview section, and there's data downloads here. You have all of these different options to download your data. And quantitative impacts is usually a good place to start. But this is where you can get that raw data to then do your own calculations. Alright. We are over time, So I'm just going to wrap up really quickly. Thank you for your time and attendance. And if you do have to hop, totally understand. No big deal. But, hopefully, that start got you started. I'll be sharing these with everyone in the follow-up, but there are a bunch of resources available to you to keep this work going. So how to Higg guide. There's also a bunch of articles and videos on Insights Hub. There's also the, scoring methodology learning center that's available to you as well as the platform experts program. So all of these are kind of available to you, today. And I think on my next piece so just three things to do this week. Finish your worksheet, use Insights Hub, start bookmarking the sections that you care about, and share a priority with one colleague. So that is what I have for you today. The final question I see is what is an EAC certificate? An EAC certificate is an energy attribute certificate, and it's a way that you can help fund renewable energy and offset some of your emissions. Alright. Alright. I don't see any other questions. Thank you so much for your time and attention. You'll receive the recording and presentation, in a little bit. So I hope this was helpful, and I hope you have a wonderful rest of your day. Thank you. Have a good one.