How to Get Started

Facility and Brand Subscriptions FAQ

Training and E-Learning

• How do I change the name in the e-learning platform or on a certificate of completion?
• E-learning course list
• How to enroll in an e-learning course
• How to access your course completion certificates
• How to access an e-learning course with an Enrollment Key
• How to access Worldly's E-learning platform

Account Management

• How can I update the account owner?
• How can I update our account name?
• Accepting Received Modules
• Updating Facility Address on the Worldly Account.
• Bulk Requesting Modules
• Accepting a Share Request

ESG Reporting

• Why is ESG reporting important?
• How can I use Worldly data for ESG reporting?
• What is ESG reporting?

Subscriptions and Purchasing

• How to use Discount Codes
• How does Worldly notify users about subscription expiration and reminders?
• If my facility has multiple locations or I am a part of a facility group, how many subscriptions do I need to purchase?
• Custom Assessment FFC subscription
• API Integration Options
• Brand and Retail Tools (BRM) Annual Subscription

Account Registration

• How to Add New Account
• How to Select Your Preferred Language in the Platform
• Updating Email Address for Verifier Requests
• Account Registration
• Account Registration: Avoiding Duplicate Accounts on Worldly.io
• The Open Supply Hub (formerly OAR) and How to Create Your Own OS ID

About Worldly

• Why does the Certificate display "Higg" instead of "Worldly"?

Miscellaneous

• Worldly / Higg Index logos: Can we print them on the tags of the products produced by our factory to tell all the customers that we have passed your certification?
• Users are unable to access HowToHigg websites
• Whitelist Worldly.io email domain