The Worldly Collaboration Suite enables brands and retailers to better connect with suppliers. WCS is built for collaboration by driving higher Higg FEM, FDM, and FSLM participation; richer data; and more complete insights across the supply chain. Network, Segments, and Campaigns make it easier to organize, communicate, and engage with facilities.
One way to explain Network, Segments, and Campaigns is to think of it like planning a birthday party:
| Network | Used to create, name, and save a list of factories based on an applied filter criteria | Your entire address book of everyone you know (friends, family, neighbors, classmates) |
| Segments | Used to manage the lists of factories created in the Network tab | Sorting people into different groups for your party, like "Close Friends," "Family," "Soccer Teammates," or "Kids who like pizza vs. Kids who like hot dogs" |
| Campaigns |
Used to track facility assessments (FEM, FSLM, FDM) for specific time frames. In addition, Campaigns are used to create automated, recurring, and targeted emails to facility segments in a Network. Examples of Campaigns include:
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Sending out questions to specific groups.
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To summarize:
- Start with everyone you know in your address book (Network)
- Organize them into helpful groups (Segments)
- And then reach out to the right groups with the right questions (Campaigns)
This analogy illustrates the differences and functionality of Network, Segments, and Campaigns. You can't segment people you don't have in your network, and campaigns are most useful when you send them to the right segments rather than everyone at once.