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Configure Broadcast Message

Table of Contents

 

Navigation

Begin by navigating to Administration and selecting Broadcast Message from the left-hand navigation menu.

 

Broadcast Message Overview

Administrators use Broadcast Messages to create and manage system-wide messages that appear on the Dashboard. These messages communicate important announcements, reminders, or time-sensitive updates to platform users.

There are two sections under Broadcast Message:

  • Update Broadcast Message
  • Existing Broadcast Message

 

Update Broadcast Message

The Update Broadcast Message section allows administrators to create new broadcast messages or edit existing ones.

  1. Broadcast Message Type: Identifies the message template that is created or updated, which helps organize different broadcast messages within the system. This field is not editable. 
  2. Description: Enter the description of the broadcast message, which helps administrators understand the purpose or use case of the broadcast message. This field is not editable. 
  3. Field Parameters: Displays variables that are available to be inserted into the subject or instruction message. These variables automatically populate with data from the system when the message is delivered.
  4. Subject: Enter the title of the broadcast message.
  5. Instruction Message: Enter the main content of the broadcast message.
  6. Select Save.

 

Existing Broadcast Message

The Existing Broadcast Message section lists all broadcast message templates currently available in the platform.

  1. Broadcast Message Type: The name of the message template
  2. Description: Explanation of the message
  3. Status: Indicates whether the message is active or not.
    1. Thumbs up: The message is enabled and will display on the dashboard.
    2. Thumbs down: The message is disabled and will not be displayed.
  4. Action: Select the pencil icon to edit the message.

Select Excel to export a file with all broadcast messages.

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